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Qwerty1231
Neighbour
Joined 2 years ago
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Router placement
Hi I recently tried out other internet provider for two weeks and didn't like it and now I have some problems with my WIFI. When i plugged the TELUS router back in it was not working and after an hour long conversation with a TELUS support on the phone we got it back up and running again. The problem is the location of the router now, back then it was on our living room and the only thing plugged into the router was the power and the pointy thing for the tv nothing else and the modem box is on our basement near the electrical. Now even the router is hooked up in the basement and into the modem to which it wasn't the case for like a year and a half before we tried another internet provider. So now our devices upstairs on the second floor is not getting the same internet speed like before and it dropped down from 600-700mbps to 300mbps. I would like to put back the router to our living room again so that the internet is properly spread out but the moment I unplug the ethernet that is hooked up on the modem to the router I lose my WIFI and the router will only show a solid red light. How do I connect the router back to the modem without using the ethernet?1.4KViews0likes1CommentSmart devices
Hi just a question, I have been offered by Rogers a cheaper plan (WI-FI & tv) but I have security camera, thermostat and garage door phone access. We are on the trial period of Rogers right now and I saw that the camera and garage door does not work anymore since it is connected to TELUS Wi-Fi but the thermostat still works. My question is would the thermostat and the controls on the app still work even if I'm not with TELUS anymore or do I have to change my thermostat as well? Thanks1.1KViews0likes1Comment