Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1826 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14493 Views
  • 65 replies
  • 2 kudos

Chromecast and Google Nest spotty with Telus router

I recently upgraded to Telus fibre and my Chromecast and Nest have been spotty ever since. Sometimes they connect with no problem.Sometimes I have to powercycle my tv and phone several times before I can finally see the Chomecast and NestSometimes I ...

CFAR by Just Moved In
  • 696 Views
  • 1 replies
  • 0 kudos

WAN IP is not a true public IP

Hello, my modem is getting a WAN IP that is not truly public: 100.80.xxx.xxx, I used to have a true public IP. Is there a way to get Telus to give me a real public IP so I can connect to my network from the outside? I am quite sure I used to have a t...

RDen by Just Moved In
  • 3416 Views
  • 6 replies
  • 1 kudos

Connecting wireless box in garage

I am trying to connect a wireless box in my de-tached garage, but the signal isn’t strong enough to keep the box operating correctly. We have a Telus booster for our Wi-Fi. I know the boxes won’t run off that signal. I am unable to connect the box vi...

Vance89 by Just Moved In
  • 686 Views
  • 1 replies
  • 0 kudos

Pixel won't connect to wifi

My pixel 2 cell phone will connect fine to wifi in other places but won't connect the my home wifi. I have multiple other items that connect to that wifi just fine though. How do I fix this?

Sbrown1 by Just Moved In
  • 701 Views
  • 3 replies
  • 0 kudos

Telus mail to Google

I do not like google nor do I ever use google So I do not understandwhy Telus webmail went to google!! Now I do not check my emails becauseof Google!! It was better the way it was webmail. Please go back to the old waywith telus webmail!!!!

bcrick44 by Just Moved In
  • 543 Views
  • 2 replies
  • 0 kudos

Graffiti on utility boxes, New Horizons area, Coquitlam

Hello, I’m a resident in new horizons, Coquitlam and noticed there is a lot of graffiti on the utility boxes in my neighbourhood, post code for the area is V3B 7T9. Specially it’s a problem on Pipeline Road (between Guildford and Lincoln) but other i...

AJS by Neighbour
  • 1090 Views
  • 6 replies
  • 0 kudos