After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello,Can I use Wireless Home Phone with my fax machine?
I was previously on a gigabit plan and am now on a half gig plan. In both cases my download speed has always maxed out under 100mps. A technician recently visited and increased my speed to almost 400mps with a phone call. It’s been a few weeks and it...
Telus completed fibre installation to the electrical room in a 41 unit townhouse complex located in Burnaby but states that they cannot install the fibre to 8 of the 41 units. This has been over 1.5 years and they said they were investigating alterna...
I requested my internet account terminated in September but I am still being billed. I reached out to Telus via phone and chat 4 or 5 times but I was still billed twice since I called for termination
Hi Telus Community,We recently built a house and prepared for both ISP (Telus and Shaw). That being said, we’ve had non stop issues with the fibre optic cable. We’ve even had it redone once. That being said, our longest stretch with constant internet...
Why am I still getting charge when I move out of my old building back in June ,I want to request for refund for the bill I paid and the service I did not use.
Just looked at my bill, I am paying $236 a month for internet 75, tv and phone. I dont have the top tier of tv and the most basic phone. My internet is spotty at best and slow, some days it hits it speed other days it isnt even close. Does anyone els...
In the modem Wireless Setup > Advanced Settings, can someone tell what the T3200M MSDU and MPDU Aggregation default settings are for both the 5G and 2.4G. Thanks.
My elderly friend has moved into a nursing home. I have a bag of Telus equipment that she asked me to return. I don't know how to do this. The local store doesn't accept, I was on hold with Telus for over two hours yesterday, again today requested a ...
I just moved into a new apartment with a telus modem pre-installed that has 4 ethernet wall ports and 4 corresponding ethernet cables that lead to the telux box. When I connect all 4 cables into the modem and I connect my PC to one of the wall ports ...
