Internet & Home Phone
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smart hub

Just received a smart hub but don't know the purpose of it. Is it supposed to replace my router or work in conjunction with it?

snappyty by Friendly Neighbour
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  • 12 replies
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ZTE mf279t Wrong location

I've had issues in the past with my smarthub thinking im in a different region randomly, but now it seems to be stuck 400 kms away and has increased my latency drastically. Is there a way to force a location refresh, or something like that?I've tried...

Resolved! TP-Link Deco AX3000 WiFi 6 Mesh System

Thinking of replacing my existing T3200M router plus 3 Arcadyan extenders with a TP-Link Mesh system. My wifi network has been showing some flakiness of late and I'm thinking it's time to move on. I use Optik TV plus but without any Telus custom boxe...

bskitmor by Advisor
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  • 15 replies
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Why is it so bad??

My wireless internet barely works. I have to toggle my internet on and off on my phone every 5 seconds to load anything. Downloading anything or watching anything is an impossible task. I am going to throw this garbage router off the balcony. A hundr...

Sy1 by Neighbour
  • 690 Views
  • 1 replies
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RE: Billing for no Services

After more than 15 years with Telus I finally decided to switch providers due to the utter lack of customer service - any company that is fine with their clients waiting hours on hold on the phone needs to rethink their business model. Warning to all...

Boost WiFi works when wired but not otherwise

I got myself 5 boosters. They’re all setup in my connect app. When all are wired at the same time they’re all blue lights and show as working.When I disconnect the 4 satellite units from Ethernet, only 2 stay blue and two go red which is confirmed in...

PoCoGuy by Friendly Neighbour
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  • 3 replies
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Wifi plus speeds?

Just had wifi plus installed, new access point and 2 boosters. I did a speed test through the telus app while the tech was there and it was 590 up 540 down, I did another this morning and it was 94 up/down. Any reason for the drastic change?

Mike15 by Neighbour
  • 1222 Views
  • 3 replies
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