After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus has known about the extremely long waits on the phone for many years! Telus, why have you not fixed this issue? Waiting now for 45 min. No call back offer was given. I want better access to a live agent!!!!!!!!
PLAN COST- $130+$20= $150-$5-$20-$20= $105SO... the number Telus gives me is $20 more for lack of math? TELUS Internet New $125.00 /mo. PureFibre Internet Gigabit$130.001. Unlimited Data Usage$20.00 /mo.Customer Equipment2. TELUS Wi-Fi HubIncludedDis...
Hi! Hoping a Telus rep can see this and connect directly. Don’t want to call again for reasons that will become apparent below. We have recently started a new service in a house with an existing Telus connection. Expected a simple install and go! Har...
I have $3.13 in bill fees and payment was due two days ago. I will have it paid by next week because money is tight. I was wondering about how long Telus will allow a fee to be unpaid and from there, how long I have until Telus disconnects me from my...
I've been on the phone for over an hour. Waiting. Was transferred to the wrong department by the first operator. If I treated my customers like this I wouldn't have a business. I WANT TO QUIT TELUS!!!!!!!!
Hi there forums, I have a Telus Wireless Home Phone using the ZTE723CA model device. While it works alright - I noticed that it no longer shows a green bar for the service signal, but an orange one when making a call - and calls are not as clear as t...
Just got back from vacation and was messaging/posting here while I was away. I see that my home land line has been activated and the correct phone number shows up on the Telus app and also when I make a call to it from my cell phone. Now that I am ho...
New Brother printer won’t connect to modem (no router). School starts tomorrow. I heard it’s something to do with 2.4G vs 5G. Reset the modem and reset the printer multiple times. Please help!
Please advise how I make a claim to remediate my driveway from damage caused by the Telus fibre line installation in my neighborhood
Hi my fiber optic line from my front door to my Nokia modem for my home phone is broken and need repair, I tried calling but it only gave me a text on possible reasons that there no dial tone. I need someone to come and fix this issue
