Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Does Telus even respond here?

Why does it surprise me that this forum doesn't have a category for support.....anyways....DOES Telus actually ever respond here? Or is it as big a waste of time as waiting on hold on the phone for an agent for an hour EVERY TIME. Do not say that it ...

Yerboguy by Just Moved In
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  • 3 replies
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Can't sign into google to get to TELUS email

Hi all, I can't sign in to my google account to access my TELUS email. I get an error message saying can't log you in and to contact your domain admin for help. I've never seen that before. If I try and reset my password or do a password recovery it ...

Calls from Telus do not ring on my phone, y

I need to speak with a Telus agent about my account and have used the chatbot to request an agent. At the designated times, I receive a voice mail only advising of their unsuccessful attempt to call me. I do not receive a ring on my phone. Can you su...

DGG369 by Neighbour
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Fibre optic installation.

Lousy job of installing the line in our townhouse neighborhood. I have wire hanging on the outside of my unit because the main cable box wasn't positioned properly. I was told that this was the best that they could do, otherwise they'd have to drill ...

Lambo by Just Moved In
  • 593 Views
  • 1 replies
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Survey Recognition

I had a customer representative, her name was Anna she went above and beyond to assist me with my latest issues. Issues that stemmed outside of her department. I was having numerous issues that the automated 1-800 #, could not solve or even direct me...

ejay1983 by Friendly Neighbour
  • 640 Views
  • 1 replies
  • 2 kudos

3 Routers and My Own DNS server

I am looking to change my Telus Router to Bridge mode so I can use my own routers. I want 3 Routers for my own personal networks. Router 1 - Spy devices like Google Mini, Alexa, IP Cameras, Lights, etc...Router 2 - Family Router that I can use for al...

RA11 by Just Moved In
  • 725 Views
  • 1 replies
  • 0 kudos
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