Why does Telus not care?

[Andy79]

I've been on the phone for over an hour. Waiting. Was transferred to the wrong department by the first operator. 

If I treated my customers like this I wouldn't have a business. 

I WANT TO QUIT TELUS!!!!!!!!

[TELUS_Support]

This is not the level of service we strive to provide, and we understand how disappointing this situation has been. If you still require assistance, please send us a private message with your account details, and we’ll do our best to help.