Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

How to setup up Netgear AC1750 wifi router to work

Hi Guys,Recently purchased the above router to use for wifi within my home,currently am using the Telus bundled isnt the best as im having constant buffering issue in my small 680 ft condo!I am in a fibre optic area too so I thought this sh...

Laoch by Organizer
  • 7 replies
  • 0 kudos

Chat won't scroll ... using Firefox

I was trying to use the Chat service (Firefox, only add-on is an adblocker) this morning to request help with a problem with my home phone.After the chat screen filled with the first through messages back and forth, even though there was a scroll bar...

Why don't telecom companies reward loyalty?

I've been with Telus for just about 3 years now since I made my initial move to Alberta (previously was with Shaw in BC). My phones are through Koodo which is a Telus company, and I've got a Home Internet/TV Bundle. What frustrates me, is I'm done my...

Internet 15 and HD Streams

I moved recently and had my services transfered from my old house to the new one (about 5 blocks). Because of the new location I had to be downgraded to Internet 15 from 25. Needless to say, it is very frustrating but what can I do, I signed a 2-yr c...

Allan_M by Organizer
  • 12 replies
  • 0 kudos

No one is answering the phones at Telus

I can not even get an operator. I was put on hold for 1 hr at customer service with n/a. Dialed 611 on hold for another hr n/a. FINALLY dialed "0" rang and rang no answer.

lBarb54 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Do I need an install appointment to go from 100 to 150 fibre

So, I was about to leave Telus to go to Shaw for my internet service, since Shaw called me and offered a pretty good deal for their new 150 service. So I phoned Telus to cancel and I was offered a comparable plan on the new 150 fibre optic service so...

Scoots by Organizer
  • 10 replies
  • 0 kudos

Resolved! Samsung Wireless Blu Ray Player BD-E5400 Stuck on Gateway Ping

Everytime I try to connect my blu ray player to the internet it gets stuck on Gateway Ping and says that I failed to connect to the Gateway of the network, and I am told to contact my internet provider, but I was wondering if any of you guys have a s...

Lynnzy by Just Moved In
  • 3 replies
  • 0 kudos

Adding a router to enable DVR remote access

I am trying to get remote access to my Lorex DVR located in my home.My current setup has an Actiontec V1000H which does not seem to allow me to forward ports to my DVR. The modem indicates that the ports are forwarded but when I try to test it with m...

Dutchman by Organizer
  • 10 replies
  • 0 kudos
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