Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Is this a scam?

So i recently got a call from "Telus" telling me that they had a great deal for around $80 a month where it would include home internet and phone bill and netflix. The number is 888-537-8118. They knew my name and knew that i recetly switched from Ko...

Akbik by Just Moved In
  • 1 replies
  • 0 kudos

Help with modem b20T

HI Is ther a manual for this modem B20T? Is there an advanced menue with this modem I want to assign some static IP addresses to some devices. CheersJoe

Joe59 by Just Moved In
  • 2 replies
  • 0 kudos

smarthub login not working

I have a telus Internet via Rural Smart Hub(uses sim card)-SmartHub Business. The instructions that came with is say to use this app to help with issues. It even has a qr code to download this app. I can not login to the app all. Just the web interfa...

Toddz by Just Moved In
  • 1 replies
  • 0 kudos

OVER CHARGED monthly billing

Hi Teillus Support, I have been using Tellus Internet, PureFibre Gigabit Unlimited, 2 years contract, and the payment is $110 / month Around Dec 10 - Dec 14 2022, I made an appointment for moving the router from ground floor to the basement ( in the ...

minhphan by Just Moved In
  • 2 replies
  • 0 kudos

Enable YouTube

If I know I couldn’t add a PIN or disable YouTube app on Telus, I will never use Telus. We were using Shaw before, Shaw allow us to add all the PIN for such as YouTube app or Netflix. Every time my child wants to watch YouTube or Netflix on TV, he ha...

4ever by Neighbour
  • 4 replies
  • 2 kudos

Telus Didn't Honour Contract

Our contract was coming to an end and we spoke to a Telus agent about renewing. They said they could and quoted us a price, and we agreed to it. Just received our first bill after that conversation and Telus didn't honour that agreement. In fact, the...

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