Internet & Home Phone
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Why Can't Telus Take Proper Notes

It's so typical of Telus to say one thing and not follow through. To think I was going to give Telus another chance and they go and pull the same crap. They made me a great offer but I think this might be deceptive and might end up paying more.

AmpV by Neighbour
  • 655 Views
  • 3 replies
  • 0 kudos

issue with the wifi ever since june

so ever since june i saw another member here had issues with their telus internet in the same area port coquitlam where wifi was choppy and the app is saying some features are not available or something which i had the exact same issue. that part see...

cybuster by Neighbour
  • 427 Views
  • 1 replies
  • 0 kudos

credits for switching from Shaw

When I switched from Shaw to Telus, the Telus salesperson said a credit for the cancellation fee would be applied. I did get one but not for the full amount--the amount should be $90 more. How do I go about getting the adjustment?

telusnw by Neighbour
  • 426 Views
  • 1 replies
  • 0 kudos

The worst customer service

Someone help. I have never had such awful and useless customer service. This past month a have spent hours and hours trying to get help in 2 simple issues. I get almost weekly calls from Telus to harass me about new services, etc. but when it comes t...

RondG by Neighbour
  • 1882 Views
  • 7 replies
  • 3 kudos

Resolved! NAH as a media server

For some reason, my TELUS NAH is showing up under "Network" in windows explorer as a "media device"? and it even has some music installed on it. I did download some music via Spotify on my iPhone into my Spotify library but how come is it on my NAH? ...

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deedesie by Organizer
  • 1642 Views
  • 5 replies
  • 0 kudos
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