Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Telus termination

Hi all, I have a 50 internet link but I am not satisfied when I strem some videos. Is it possible to cancel the services with no penalty as soon as I have less than 30 days contract?

Diogo by Just Moved In
  • 1965 Views
  • 1 replies
  • 0 kudos

Confusing Pure Fiber Internet Only promotional discount

Does Pure Fiber Internet only promotional discount differ from the normal non-fiber internet? Signed up for Internet 15 in early May (which was automatically upgraded to Pure Fiber Internet 15/15 because of the community I lived in) and the promotion...

Resolved! Telus overhead lines

Does anyone here know the process of either getting the overhead lines from the alley to my house removed or raised up? I am building a garage and the lines look like they will be in the way. From the looks of it one is the old Telus line alongside t...

LJP by Just Moved In
  • 8297 Views
  • 4 replies
  • 0 kudos

HSAI?

My internet usage isn't showing up in data usage but it is in a tab under HSAI. Why is it there and is it my regular plan?

Emily16 by Neighbour
  • 2880 Views
  • 5 replies
  • 0 kudos

Norton has a conflict with Fibre optic

This am Norton puts screen up to delete and reinstall it. Impossible leads you to a register and you pay site. Then tells you the app is not compatible with windows 10. (error # 8504,104) Unable to delete or reinstall so on phone (15 minutes not bad)...

polecat by All-Star
  • 9330 Views
  • 24 replies
  • 0 kudos