Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Optic tv issues

On demand and apps will not work tonight. Amy other issues is west Abbotsford?

RUSTIC by Just Moved In
  • 1713 Views
  • 1 replies
  • 0 kudos

How do I get Telus to respond to me?

Telus installed a fibre optic cable into my home in November 2016. The person who installed the cable drilled through my toilet's plumbing and my toilet started plugging every three months until I hired a specialist plumber to figure out what the pro...

Renee10 by Just Moved In
  • 2406 Views
  • 3 replies
  • 1 kudos

The chat function does not work

Upgraded to fiber about a year ago. Recently upgraded phone to fiber and upped internet to 25/25 nice price drop. Phoned in with phone problems after install.... That was solved. But chat has not worked for about a year ????? The rep said it should a...

polecat by All-Star
  • 3634 Views
  • 10 replies
  • 0 kudos

Resolved! Did you know we been charge extra on our billing with tax?

Hi Everyone Have you check notice the charges on tax is wrong? we been getting charge extra for the past few months! If you haven't you should and let Telus hear your voice. They told me was system error and should be resolve but they haven't. You sh...

Etown by Helpful Neighbour
  • 46366 Views
  • 78 replies
  • 0 kudos

Resolved! Paid bill on a Sunday

Paid my bill today with credit card. Says there’s no owing balance and it is. I longer in dis injection statusBut the internet will still not come back on and it has been almost 2 hours

Tarah by Neighbour
  • 3153 Views
  • 4 replies
  • 0 kudos

Resolved! IVR is awful

I am trying to get through to tech support but the IVR keeps saying it looks like the office you need to speak to is closed please call during business hours” but your website says tech support is 24/7

Tarah by Neighbour
  • 3258 Views
  • 3 replies
  • 0 kudos

Resolved! data overages

I fell the need to RANT!Got a message earlier in the week saying I was close to exceeding internet data usage. Fair enough, although don"t really know how.Being an old guy maybe watched a little to many episodes of a season 1 show in 4k on netflix an...

Resolved! My home and Internet has been cut off

Hello i want my telus home and internet back pls. I pay some. I know its not enough payment but i will pay the whole in my next payday thank u. Hope u can help me im a loyal subscriber of telus thank u.

atarije24 by Just Moved In
  • 3453 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours