Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! best internet deal for rural areas

What is the best deal out there with Telus for internet in rural areas? We probably still aren't close enough to receive high speed yet so have been using xplorenet.

pgears by Just Moved In
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Public IP for Smart Hub is no longer available

Just a heads up for those with the ZTE Smart Hub rural plans, Telus is no longer offering the Public IP option due to "Security Concerns". When I brought up the fact that the Smart Hub is Telus's (only) offering for Rural Internet and really the only...

J_Y117 by Organizer
  • 7716 Views
  • 6 replies
  • 1 kudos

Ridiculous call wait times. How is this acceptable?

It seems that calling Telus customer service means being put on hold for long periods of time. At the moment I have been on hold for over an hour waiting for the customer loyalty department. We are at the end of a three year contract and I am fed up ...

Can't receive calls.

Just hooked up my new wireless modem. Can call out but can't receive calls. Callers get a busy signal. Help!

Noreen987 by Just Moved In
  • 3101 Views
  • 2 replies
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TV ,Phone & Internet

A few questions 1. Can i use my own router 2. Can the the TV's be wired instead of useless wifi 3. Can the phone also be hardwired instead of useless wifi 4 What is the total cost after the 6 months is another question .5 What is the cost of a full E...

Resolved! Actiontec T3200M DNS Changing issue..

Hey guys, I've got the actiontec t3200m gateway and was wondering how I would go about changing my dns address. I've got an American DNS address I use, and would like to use that one, I've tried manually changing it and selecting statically assigned,...

nickc0099 by Just Moved In
  • 3028 Views
  • 2 replies
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Telus email issue, interface with Outlook

Just spent 2.5 hours on the phone. First 1 hour and 1/2 to speak to someone in Manilla and I asked for a referral to Canada because the last time I tried to deal with a technical issue the person wanted to send a technician out and it was not necessa...

victc by Just Moved In
  • 1420 Views
  • 0 replies
  • 0 kudos

Telus email issue

When logging into my email via webmail.telus.net all goes well. But when I try to open an email it brings me back to the login page. I tried it on different devices but same problem. This happens no matter what I click on while I click on while logge...

Bohney by Just Moved In
  • 3955 Views
  • 4 replies
  • 0 kudos
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