Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! WiFi

How do I switch my wireless set top box VIP5602W from T3200M modem to my Dlink DAP-1610 wifi extender?

EphinEh by Neighbour
  • 2656 Views
  • 1 replies
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Resolved! TELUS door to door rep, scam?

A man in a Telus uniform nocked on my door the other day and he told me about how they were going through our neighbourhood and updating everyone wifi. He claimed that I could switch from my Shaw internet plan to a Telus one and get internet 150 for ...

Mike8 by Neighbour
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  • 1 replies
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Resolved! POA Holding Box

Greetings, Telus will be installing POA Holding Boxes above each apartment door in our building in order to bring Pure Fiber. What does "POA" stand for? Thanks,Shane.

Shane by Leader
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  • 4 replies
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Gigabit internet is REALLY slow

So I got gigabit internet a couple of months ago and it has been working great, but these past 2 months have been awful (My pc is plugged directly into the modem and I did get 940/940 for a couple of months).First, I got 300 down and 700 up, and then...

Telus to cancel my 3rd party services

I've had Telus phone services for many years, but just switched my Internet from Shaw and TV from Bell as part of their current promotion. Telus installer came last week to hook up my services. Telus rep said they would cancel my old Internet and TV ...

alam140 by Neighbour
  • 3145 Views
  • 2 replies
  • 0 kudos

The Pure Fiber service in my home is DOWN !

Anyone is encountering the same issue? My Pure Fiber internet service is down from beginning in this morning. The interface is keeping up and down over times making the internet service in trouble.

PeterREW by Neighbour
  • 3433 Views
  • 4 replies
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Ios13 and the Telus my WiFi app

Ran into a strange problem using ios13.1 beta and it looks like I was not able to my Telus Boost nodes since it could identify my home network, but my other phone still using ios12 doesn’t have the issue. I know we won’t get support using pre preleas...

CBC radio connections on Stingray Service

For the last few months CBC radio reception has had a loud transformer hum or howl in the background. I can hear the voices clearly but this hum is quite aggravating. Occasionally it disappears, but then it's back. This is Edmonton radio 2, I notice ...

Ranger by Neighbour
  • 1723 Views
  • 0 replies
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