Internet & Home Phone
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**bleep** updates!

The 4k box was updated again, I guess...... Yesterday I came home, nothing works. TV or internet, 2 solid lines on the modem.After 3hrs I restarted everything. It was working. After 1 hours watching tv, the box shut down and restarted. after watching...

Just_LH by Ambassador
  • 4 replies
  • 0 kudos

Huge lag spikes on VOIP calls

I’ve recently started using google‘s hangouts meet for VOIP video calls, which runs very smoothly 99% of the time. Every 5 or 6 minutes however there is a lag spike that will bring the latency temporarily to 200 ms or more, then it will drop back dow...

Disconnection Advisement

Whats the standard procedure for disconnection? I received no phone calls nor emails informing me my service would be disconnected. Apparently the service being suspended was the warning.Heres the catch I dont use the service, someone else is using i...

Travesty by Just Moved In
  • 2 replies
  • 0 kudos

Need help

Hello guys,On an earlier post I was seeking help on trying to get my HP wireless printer to work with the T3200m router. I tried doing a factory reset on the printer, static IPs, and even setting up a separate ridges router - all to no avail. The I f...

Resolved! Don't have TV, want to use 3rd party router and modem

I have the Actiontec T3200M router/modem. I am not sure what components are included in this thing, as there is a coaxial cable, and the DSL lines going into the back. Is this a DSL or cable modem combined with switch/router? If I want to use a 3rd p...

Tzheng by Neighbour
  • 6 replies
  • 0 kudos

Resolved! Why doesn’t Telus allow users to use satellite for logging in with network partners?

This is a frustrating issue because any time I want to sign in to a certain network to catch up on shows, optik is the only available Telus sign option. Why discriminate against users who don’t have optik in their area and still pay for these channel...

Resolved! Windows 10 Xbox app server blocked

ok. so this has been driving me nuts for a few days now. I usually game on my xbox and PC. now ive never used a game from the MS store with the xbox app on the pc so i never had issues. But i been trying to play through the app this week and cant pla...

Djaymo by Organizer
  • 20 replies
  • 0 kudos

Adding a HD Wireless box with Netgear Nighthawk

Ok heres the scenario. I have a 1200 telus modem which is bridged to a Netgear Nighthawk. I ordered a wireless HD box for a self install. I explained my setup and was told I could do it maybe. I don't use the telus access point as my nighthawk more t...

JLacroix by Neighbour
  • 5 replies
  • 0 kudos

Trouble with wifi device

Hi all, Not quite sure where else to turn for help on this. Have a device set up that allows for wireless control of a pool pump and heater (called "The Heater Reader"). Basically connects to my home Telus wifi network on the 2.4GHZ spectrum. Unfortu...

jordo11 by Neighbour
  • 1 replies
  • 0 kudos
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