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Long Wait times on Support

Just Moved In

I suppose I am lucky??? I waited 1 hour to talk to an agent.  I heard some people waited 2 to 3 hours.   Then after talking for 20 min I get transferred and and they told me another agent will get to me in 3 to 5 mins.  It took 50 mins this time.....   So frustrated....  Anyone else had this problem???


They still couldn't fix my problem of internet connectivity when they disabled my landline.... and they said it would not affect my internet.....


I should cancel my service!!!!