After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
How do you schedule an appointment online (from mytelus website) for a technician to come to your home? Why can I only RESCHEDULE an appointment Waited inline for over 1 hour to talk to a representative ...
I just got hooked up today. I’m only getting 15Mbps of the 1Gbps (hard wired, nothing else connected, testing against Telus local servers). So I called in to the internet support.3 hours 20 minutes someone from the home security department answered. ...
Hello! I'am on 150 mbps two-years term internet started at february. Due the COVID19 I'am moving to work at home, and its need 300 mbps minimum. What can I do in this case?
I just got Telus Wifi Hub installed recently with boosters on my fiber-optic connection. But since it is new, I am not able to find any manuals or extra stuff on it. I am trying to push all my traffic through a certain IP address. I have made an ad b...
I found that the bill for March includes the fee for February, but I have already paid the Internet fee for February.How can i do？I need help！
Dear Telus, I'm writing to you as an extremely frustrated customer right now.Here is a quick summary of where your team and product has failed me: (Please note, I welcome you to check my history on file of all of my calls and emails to you prior to t...
With so many individuals mandated to work from home and/or keep their kids home from school will Telus lift the cap on home internet data or waive the fee if the cap is exceeded?Thanks!
Hey neighbors, With Telus lifting the data caps with those of us without unlimited data plans due to the Coronavirus, does this apply to Smarthub users as well who are utilizing LTE networks for their rural internet needs? The telus website is quite ...
Hello, I just received two boosters to help with my home wifi. Is there an issue with naming the booster network the same as the T3200 network? I thought they created a wifi mesh network, so the network is stronger everywhere, is this how I would go ...
I have an issue with my Telus internet that I'm hoping someone might have an idea about. Today, I upgraded from Internet 25 to Internet 150, and my internet speeds are slower after the upgrade. According to the Telus website, I should be getting down...
