Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Migrating to Gmail - Verify contact information

Hi, At the moment, I am attempting to help a friend, who is blind, migrate from the Telus mail system to Gmail. She received the email inviting her to migrate, and to arrange a date for the migration, but when I am going through the process, I get to...

premcomp by Neighbour
  • 6 replies
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Resolved! Migration to gmail, what to do with old Telus apps....

So I've migrated my Telus email successfully to gmail. Now what do I do with the old Telus webmail app on my laptop? What about the email client I was using to get Telus email on my PC? And Telus email accounts still on my iphone? Do these apps simpl...

Resolved! Telus Actiontec T3200M Auto Channel Possible?

Is there any way to set the Telus Actiontec T3200M to automatically change the 2.4 and 5 GHz channels to pone that's less crowded? Noticing that mine is running on channels 11 and 161 and it never changes. Nearly all my neighbors are also on the 2.4 ...

Wifi keeps dropping

HI, We recently go telus wifi. We have noticed when playing video games or on video calls the wifi will drop out and not work for a couple seconds and then come back as if nothing has happened. Is there any way to fix this? We've tried restarting the...

nicole_B by Neighbour
  • 2 replies
  • 0 kudos

Incompatibility of Google web mail with Outlook

I am extremely frustrated that Telus would have initiated a switch to google as its email server backbone without testing the compatibility with Outlook. The tech support person I spoke with yesterday said that no one he's dealt with is able to recei...

email migration to wrong account

Well, this is going to be fun. Yesterday, while accessing webmail at work, I was prompted to do a one click mitigation to gmail. I was given no choice to access my existing email account. Without any real information ("click here or here"), I clicked...

timtom by Neighbour
  • 4 replies
  • 0 kudos

Anonymous Call blocking and the Law.

Quick word of advice about the Anonymous call blocking service Telus offers. Telus has enabled several features like this and call control to make it easier for users to deal with spam calls; however. Be aware that if local law enforcement calls you,...

Foonus by Ambassador
  • 0 replies
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Resolved! Speed slowly gets to normal on speedtest

Hi, Something odd that I have noticed was that whenever I do a speedtest, my download and upload speed will slowly ramp up to the speed I pay for. Before when I started the speedtest it would go straight to top. I currently have the gigabit plan, and...

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