Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 2 replies
  • 2 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 61 replies
  • 2 kudos

Preparing New Garage for New Service from the Pole...

I am in the process of building a new detached garage. The plan is to run power and communications (Internet) into the garage and then from there underground into the house. The service is coming off a pole. What I would like to do is prepare the gar...

High internet usage claims by Telus Usage Meter.

Something is seriously wrong with the telus usage meter. I ticket has been submitted by technical support but is anyone else having absurdly high internet usage claims? To give you context from april-sept the average usage was 378GB and not once did ...

Ir repeaters

Can anyone identify an Ir repeater that will work with CIS330 telus boxes. The repeater I purchased works fine with my Denon receiver. Will newer telus equipment solve this problem?

AK11 by Just Moved In
  • 0 replies
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remote access to my security system

I have a telus 3100 router which I understand can be bridged - telus told me I cannot port forward but I could put a second router on maybe so that I can access my dvr for my security system from out of the country? I want to be able to see my securi...

Camilla by Just Moved In
  • 1 replies
  • 0 kudos

Associating an e-mail address from one account to another.

A way back when the earth was cooling and Telus was able to finally send a WiFi signal down copper from their exchange to our house and we were able to stop using "dial up" we were assigned three alpha-numeric e-mail addresses, each of which allowed ...

ballpet by Connector
  • 1 replies
  • 0 kudos

Internet disconnects daily

Hey all first time post here!I’ve had TELUS cooper line internet at my current home for the past 4 years. 15 down 1 up (super slow country town internet)I’ve never had issues until the last couple months and it’s been a nightmare dealing with it and ...

Resolved! Maximum Boost with T3200

Hi All, I recently got a Telus Boost Starter Kit and was expecting that all three devices (T3200 + Boost devices) would be part of the mesh, not just the two Boost devices. I am in IT so I know enough to be more than dangerous and have a nerdy side t...

Telus downgrade from 75 to 50

So I have been told by telus level 2 techs that I need my Internet downgraded to internet 50 from 75. I am 6 months into a two year service agreement. I have never been able to get 75 speed even hard wired. They are telling me this gives them leeway ...

Can't get internet and TV working at same time

Please forgive me for any wrong terminology. Backstory and setup - I had fiber line connected to a Netgear R7000 router, this supplied wifi to the basement as well as ethernet to other parts of the house.The Ethernet lines were to a different part of...

mobilekid by Just Moved In
  • 1 replies
  • 0 kudos