Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! my wifi parental controls

Hi I use to be able to use the mywifi app to schedule time off the wifi for the kids. this feature is now elusive and I can't change the schedule. I can only manually pause all their devices. I click on the kids profile and it only gives me two optio...

glen1974 by Neighbour
  • 10367 Views
  • 1 replies
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Activating IPv6 in Bridge Mode

Hey all, I'm using the Telus Wifi Hub in bridge mode with a Asus AX-11000 but the Telus Hub doesn't seem to be passing IPv6 addresses through. My Asus is generating them but when they leave the Telus hub, they are sent as IPv4. Any suggestions of how...

Telus email is broken

Can anyone receive emails sent to there alias's? I cant ! No wonder so many people seemed to have gone silent!

MrE by Advocate
  • 2228 Views
  • 2 replies
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Resolved! Turning lights off on modem

Is there a way to turn the lights off on my Wi-Fi modem? It was installed in my bedroom and is very bright when I try to sleep. The model is a telus wifi hub.

Sar_ah by Neighbour
  • 1909 Views
  • 1 replies
  • 0 kudos

SMTP relay settings

Just recently switched to Telus from Shaw and for some reason, there either isn't a working SMTP relay or it is blocking me.Does anyone know what Telus Internet mail relay settings are? I tried a support call, but the person I got didn't seem to unde...

Back To School

Hey Everyone! How fast did that summer fly by, huh? You know what time it is...back to school season! As a new school year ramps up, I wanted to see what everyone was looking into regarding essential supplies and tech for the kids. When I was a kid, ...

A-B by Community Manager
  • 1451 Views
  • 0 replies
  • 1 kudos

How long did your install from utility pole to home take?

I understand all cases are unique and this probably doesn't really mean much, but I'm just curious. 2 days ago telus strung fibre to the utility pole on my road. I'm wondering how long did it take to get from that point until they are installing the ...

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