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Peppercat
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Joined 4 years ago
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Re: printer not working after fiber installed
thanks for you suggestions. It was working fine as the default printer NO issues at all until they did the migration to optic fiber. Printer turned off when she was upgrading the internet and although power restored printer hasn't worked 100% since.10KViews0likes0CommentsRe: printer not working after fiber installed
update on data, so the printer is connected but isn't working correctly. I found the printer troubleshooting and it said printer wasn't dedicated as default so I followed prompt to fix it. Printer successfully printed a test page and two word docs however later when I tried to print attachments/downloads from emails in pdf format it would not print. I went back to troubleshooting and it said nothing was wrong. So whereas this printer worked on ALL types of documents now it appears to be selective. This is just since the update to fiber optics. Very disappointed that Telus installer is not returning my calls when they said "if any problems please call me". I have a class coming up tomorrow (Thursday that I need these docs printed for) any help appreciated. I have limited computer knowledge and counted on my nephew who is no longer available to help.10KViews0likes2Comments- 11KViews0likes0Comments
printer not working after fiber installed
so during install of fiber optics my printer turned off and eventually back on. installer didn't check before leaving and I didn't either until I actually needed to print stuff. Anyway it is connected via cable and not setup for wifi and now I get an error window saying no device found or check wifi connection. Again it is via cable. I called the installer as she said to if I have any problems but she is not responding I've left two msgs since March 1. any suggestions on how to get the printer to work I've followed the check list in the pop ups. nadahSolved11KViews0likes11Comments