Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Latency spikes to first hop

Good morning. The short version is that I'm experiencing large spikes in latency to the first hop past my modem. Below is the output of WinMTR.Host%SentRecvBestAvrgWrstLastrouter.lan030803080000010.139.48.10307330733239494154.11.12.219030713071264694...

why is my internet so freaking slow?

I live in Richmond BC and i was using shaw Internet 300 for years with a great satisfaction. At some point in 2019 some Telus guys came to my townhouse and did some work to "upgrade" my interent fiber, and somehow convinced me to switch to Telus Inte...

ice7ven by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Internet repeatedly "crashing"

For around the last 6 months our internet service is repeatedly "crashing", requiring either a restart of the modem (T3200m) full function for a short period or time (as it inevitably continues to happen) or let the modem restart itself to reduced sp...

cellarboy by Friendly Neighbour
  • 1 replies
  • 0 kudos

Resolved! T3200m to Asus Router. Slow speeds

Hey everyone, I've recently switched from Shaw 300 to Telus Gigabit internet. My current setup uses 2 Asus AC3100 routers connected with AiMesh. I have the 3200M connected from the LAN1 port to the WAN port of my main Asus router. This configuration ...

Resolved! Outgoing email not working

Periodically (every couple days) my outgoing emails stop working on my iPhone or iPad...then self correct sometimes after a few hours, sometimes after a few days. The error message says the password is incorrect yet it when I reenter the password, it...

Ken3 by Just Moved In
  • 4 replies
  • 0 kudos

Telus ONT only has one data port open.

How come telus only has one data port open on its ONT? Is there another way to open the other ports? i want wired internet in my basement, but since only one data port is open I cant do it. Help. We pay more than 100$ monthly and ONLY ONE DATA PORT I...

Friendliest neighbours