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Mnash
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Joined 4 years ago
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Wifi plus installed - now Tv has no volume
wifi plus was installed and now my sharp tv has no volume I have tried everything to troubleshoot but this is not fixable at my end. The picture and caption works It has to be fixed by the technician but now I can’t get access, the system was not fully checked to make sure all devices were fully functioning and I can’t seem to access easily any settings to try and figure out. It’s very frustrating suggestions help please93Views0likes4CommentsRe: Fibre install
Thank you - fingers crossed this gets sorted I’ve lived through some terrible things in my life --some of which actually happened. (Mark Twain) Rowing harder doesn’t help if the boat is headed in the wrong direction (Kenichi Ohmae) On sait jamais - one never knows11KViews0likes0CommentsRe: Fibre install
I can’t even get a handyman to hang a picture. Try to find one. I do not have this skill and it should be up to Telus to do and provide the service that’s required for the connection I’ll just be happy to get my internet resolved. Please excuse any typos & bizarre auto-correct. 🙏 Sent from my iPhone11KViews0likes4CommentsRe: Fibre install
Great feedback /info thxs I’m the owner The Telus guy who came to the house said they’re not allowed to go through stucco and yet where they placed the line leaves no options He did not know what to do so nothing was done and I keep getting pressure from Telus to get Fibre but it’s not me it’s for them to resolve and I can’t get anyone who can see and resolve. I want it done A guy is coming out april 21 to the house but I can almost guarantee he wont be able to solve or fix and I will be back to square one I tried to explain to the fibre booking people but no luck to have anyone really understand I need an experienced installer to run the line, drill and seal the hole and install the fibre from outside to inside Super worried what I’m going to do ic there is no internet through no fault of my own. I need it for work etc Please excuse any typos & bizarre auto-correct. 🙏 Sent from my iPhone11KViews0likes6CommentsRe: Fibre install
One line from street to house overhead - there is a box that the line terminates at and then two feeds (separate lines) are required to go to the middle unit and to the upper unit (mine). The feed for the middle unit was done and installed at the time the line was brought from the lane but no consideration was made/given to bring the line to the upper unit (mine). Im very concerned ill be without internet as we are a forced conversion area and I definitely want to move to fibre but this is way out of my league/knowledge to resolve and i cant seem to get help or someone from Telus who can resolve and install my fibre Please excuse any typos & bizarre auto-correct. 🙏 Sent from my iPhone11KViews0likes8CommentsRe: Fibre install
Thank you The one fibre line to the house is fine and there is a box from which the lines are split The problem is having an installer with the experience be able to resolve the issue of connecting the line to my unit where it is necessary to either go through stucco to the inside (this is fine if properly sealed) or a longer line has to be strung up the side of the house or another outside line has to be strung to the house on the other side and brought in from that line I cant get a hold of anyone that can evaluate and resolve. 2 installers have come and didnt know what to do. It is a c Please excuse any typos & bizarre auto-correct. 🙏 Sent from my iPhone11KViews0likes10CommentsRe: Fibre install
Yes - Strata - 2 units telus 1 unit shaw Each pays own account- own termination - shared outside line Fibre line brought to side of house and connected inside to middle unit -Im directly above and the placement did not take into account or make necessary provision for upper (my unit) middle unit has wood - directly above line to my unit is stucco Please excuse any typos & bizarre auto-correct. 🙏 Sent from my iPhone11KViews0likes13Comments