Forum Discussion
Fibre install
I want the Fibre and the line was brought to the house (triplex) but only the unit beliw me was hooked up. Now the telus guy tgat came says he can’t or doesn’t know know how to bring the line up and i...
Wow they don't want to be responsible for drilling through stucco? OMG. I assume you can't or wont do it, drill the hole only? No equipment to do it or experience doing such work? There must be simple handyman contractors that will drill a hole for you in the stucco, and seal it for you the next day, after the fiber is run through it. So easy. You could also have the telus person come out day 1, install the fiber run from the splitter, out of the box and coil it up right there for you (with the protective cover over the end. Day two the handyman come out and runs it up your wall through the drilled hole, into your suite. Day three Telus person comes back to finish the in-house install.
I can’t even get a handyman to hang a picture. Try to find one. I do not have this skill and it should be up to Telus to do and provide the service that’s required for the connection
I’ll just be happy to get my internet resolved.
Please excuse any typos & bizarre auto-correct. 🙏
Sent from my iPhone
- Thank you - fingers crossed this gets sortedI’ve lived through some terrible things in my life --some of which actually happened. (Mark Twain)Rowing harder doesn’t help if the boat is headed in the wrong direction(Kenichi Ohmae)On sait jamais - one never knows
Let us know how it works out. I'm sure it will get resolved one way or another. I hope you don't have to pay extra to get it done, that's all. Telus should know that there will always be a few homes in an otherwise "normal" install neighborhood, that require an extra bit of work, and still cover the pole-to-modem cost.
- I think it’s because all the original lines are underground and not accessible. Older home.Please excuse any typos & bizarre auto-correct. 🙏Sent from my iPhone
So I assume the existing ethernet cable runs up to your suite, inside the wall, from the central termination, that is accessible from outside, on the side of the complex? Why can't they just pull the fiber, using the existing ethernet cable? That's what they did for some other person here as they described it. So the new fiber took the exact path as the old ethernet cable.
