recording message - select ok button to browse

We recently got the new fiber line hooked up in our area. No equipment was changed except for the modem. Ever since then we get this message "select ok button to browse recordings". This only happens on the wifi box when watching a recorded program. Just at random but sometimes flashes on TV screen every minute. We've contacted telus service but are getting no help of any kind. We've done the restarts, unplugging, etc with no change.

How do we get rid of this message??