Forum Discussion
Fibre install
I want the Fibre and the line was brought to the house (triplex) but only the unit beliw me was hooked up. Now the telus guy tgat came says he can’t or doesn’t know know how to bring the line up and into my place. What will happen. Will I be without internet?
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Is this a legal Triplex suited complex? With separate utility termination?
Does your suite have its own electrical meter, electrical circuit breaker box, internet service box?
- Yes - Strata - 2 units telus 1 unit shawEach pays own account- own termination - shared outside lineFibre line brought to side of house and connected inside to middle unit -Im directly above and the placement did not take into account or make necessary provision for upper (my unit) middle unit has wood - directly above line to my unit is stuccoPlease excuse any typos & bizarre auto-correct. 🙏Sent from my iPhone
- Nighthawk
Community Power User
The shared outside line may be the problem if only one fibre strand was run to the building. If it is a legal tri-plex one would assume there would have been more than one fibre strand since each unit is connected separately. The tiny duplex/triplex/four-plex stratas are handled much differently than an apartment or townhouse style strata/condo would be.
This unfortunately isn't something that can be resolved on the forums. The installers would need to figure out how many fibre strands are coming to the property and what it would take for you to be connected. I would call them again and discuss the install.
