Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Problems with telus internet?

Hey everyone i'm having problems with the telus internet and was wondering how do i fix it because when i watch shows it keeps buffering and when i play games it doesn't connect or disconnects me. Any ideas?

constantly having to reboot modem

So since I moved into my condo about a year ago I've had on/off issues with my internet as well as pixelated picture when streaming tv shows/movie through the pvr (ie. on demand or netflix). This doesn't seem to happen on live tv which tells me that ...

Deven by Just Moved In
  • 0 replies
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Piece of mind plan 20 gigabyte

Hi, Telus representatives.This is not a mad complaint:I am sending you a truth I learned over my time using your internet plan. It may be of amusement, for you or for your next customers Intel. I clearly need to upgrade my plan when I get into a more...

Resolved! Hardwired unfinished basement help

Full disclosure, I'm new to this wiring thing and am trying to piece together these acronyms, so talk to me like your explaining it to your 5-year-old nephew (even though he might understand most of this better than I do...) I'm finishing my basement...

VP by Just Moved In
  • 1 replies
  • 0 kudos

Sonos set up

I have tried for hours to connect a new Sonos Beam to my Telus wifi without success. Sonos even sent me a new BEAM to make sure it wasn't the device. I still getting the same problem. The Sonos app sees the BEAM and sets it up but as soon as it tries...

TimA by Just Moved In
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Resolved! T3200M USB storage on Mac?

Seeing how others were able to use the USB port on their modems for network storage, I decided to try the same with my external hard drive on my Mac. I connected it to the back to the modem, and it shows in the modem's firmware settings. But when I g...

RyDawg by Advisor
  • 1 replies
  • 0 kudos

Resolved! Internet transfer

I am looking to move to a new apartment that offer free internet since it is a new build. I currently have a 2 years internet contract with about 15 months left on it. I understand that if I cancel my service I will have to pay penalty fee for cancel...

Claudel by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Conversion to PureFibre - What to expect?

I got hounded until I finally agreed to go to PureFibre instead of my bonded modem copper Internet 75 plan. They agreed to maintain my current rates until the contract time expires. I have a T3200M modem and a 5 port ZyXEL ethernet extender box. One ...

RonAKA by Rockstar
  • 15 replies
  • 0 kudos
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