Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Coax house to PureFibre

I'm getting PureFibre installed this weekend and was wondering if the provided modem/router needs to stay in the garage with the ONT.Currently have the Shaw setup where the modem is in the garage and a Hiltron router is in a central area in the house...

Weej604 by Organizer
  • 1 replies
  • 0 kudos

Boost Wifi

Wondering if it's possible to use the T3200M home wifi, when setting up the Wifi Boosters. I'd prefer to have it all under one, and not have to use the wifi that comes with the Wifi Boosters.

Grizzy by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Foreign mastercard

Is it possible to pay for Telus internet with a foreign debit mastercard? (It's going to take 4 months to get my PR card issued so I can open a Canadian bank account, and even then I'll need some proof of address eg Telus bill).

jamii by Just Moved In
  • 1 replies
  • 0 kudos

switch from internet 50 to purefibre

When I go to "Manage internet plan" under my Telus account I only see Telus Internet XX plans (where XX is a number). Is it possible to switch PureFibre?Do I need to go to Telus store?Does it cost extra, say to switch from Telus Internet 50 to PureFi...

phoxd by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus Wifi Hub manual DNS not working

Hello, I have the new Telus Wifi Hub gateway and I am trying to set it up so that it configures connected clients to use a local DNS server that I have in my LAN. I go to Network > LAN and change the DNS Server address to a local IP on my network, ho...

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Nozzy by Friendly Neighbour
  • 9 replies
  • 0 kudos

Resolved! Structured cabling for fibre and home phone

Hello. I’m doing a full basement reno in our 70 year old house, so all the walls and ceilings are open for excellent access for wiring. We plan to install ethernet cabling and phone lines to several locations in the basement and on the main floor. Ou...

Rubato by Helpful Neighbour
  • 12 replies
  • 0 kudos

Boost Wifi Question

Is it possible to just hardwire the devices so I can have a bigger wifi range without loosing any speed?

Resolved! Does Telus fix Compromised IP address issues on my PC or should I pay the Microsoft Tech Support?

I received a phone call from the Microsoft Technical Support Team this morning stating that they have noticed my computer is running off of a compromised IP address from my ISP (which I receive from Telus). They told me they can connect to my compute...

Friendliest neighbours