Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Unable to access T3200M modem settings after factory reset

I recently moved my modem to a different location in the same room, but afterwards the Internet kept disconnecting on and off throughout the day. I just applied the solution of factory reset then replugging a few times, hopefully it works. I'm now un...

arinapax by Just Moved In
  • 1 replies
  • 0 kudos

Returning equipment

I posted my equipment but I forgot put my name and letter from telus inside the box , what can I do now ?

Joojoo by Just Moved In
  • 1 replies
  • 0 kudos

telus hub to fibre optic

all, super new here! I live in a rural area that only has very limited internet, well, until Sept this year. we has Telus internet 6, yes, 6mbps. We tried for over 3 years to get on with telus hub and finally got on. We were warned when we signed up ...

Loadie by Neighbour
  • 3 replies
  • 1 kudos

Resolved! Coax house to PureFibre

I'm getting PureFibre installed this weekend and was wondering if the provided modem/router needs to stay in the garage with the ONT.Currently have the Shaw setup where the modem is in the garage and a Hiltron router is in a central area in the house...

Weej604 by Organizer
  • 1 replies
  • 0 kudos

Boost Wifi

Wondering if it's possible to use the T3200M home wifi, when setting up the Wifi Boosters. I'd prefer to have it all under one, and not have to use the wifi that comes with the Wifi Boosters.

Grizzy by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Foreign mastercard

Is it possible to pay for Telus internet with a foreign debit mastercard? (It's going to take 4 months to get my PR card issued so I can open a Canadian bank account, and even then I'll need some proof of address eg Telus bill).

jamii by Just Moved In
  • 1 replies
  • 0 kudos

switch from internet 50 to purefibre

When I go to "Manage internet plan" under my Telus account I only see Telus Internet XX plans (where XX is a number). Is it possible to switch PureFibre?Do I need to go to Telus store?Does it cost extra, say to switch from Telus Internet 50 to PureFi...

phoxd by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Telus Wifi Hub manual DNS not working

Hello, I have the new Telus Wifi Hub gateway and I am trying to set it up so that it configures connected clients to use a local DNS server that I have in my LAN. I go to Network > LAN and change the DNS Server address to a local IP on my network, ho...

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Nozzy by Friendly Neighbour
  • 9 replies
  • 0 kudos
Friendliest neighbours