Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Deeper Connect

Hi Everyone, I'm new here,I want to install " Deeper Connect" Decentralized VPN and Cybersecurity Hardwarewhat I have now,1- box to change fiber optic to Cat-62- Telus Wi-Fi Hub (I'm not sure it's Model or its Roter )3- my computer, and my Laptop wha...

Majic by Neighbour
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Resolved! Static IP address for SonicWall or edge router

Hi Guys,Telus usually offers 5 static ip addresses if requested. But Telus demands Mac address for each static ip address. A SonicWall or edge router has 8 ports. Each has a distinct Mac address. So we can get 5 different static ip addresses for 5 po...

gfang by Organizer
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Resolved! Should I ask for a router upgrade?

I have a T-3200M router. Have had it for at least 2 or 3 years now. I am wondering if Telus has newer router models available? And if so, can I ask to get a newer model? Nothing necessarily wrong with my existing router but I do like to stay with cur...

YYCGuy by Organizer
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  • 4 replies
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Resolved! Does the t3200 hardware support gigabit fibre plan?

I recently upgraded from telus 25 to gigabit Fibre plan (shocking, I know).I got sent a t3200m hardware for upgraded speed.My question is does the t3200 support gigabit fibre? I saw in other posts people have been installing the white "trash can" wif...

Resolved! Need Help with Port Forwarding On a Non-Standard Port

Hi there,I recently put up a weather station that outputs it’s data as a simple website but it has only been available on my local network and I am trying to get it to be public by port forwarding. I know that Telus blocks port 80 on residential acco...

Resolved! Synology Router RT2600ac without bridge connection

Hello,I'm wondering if anyone has had any success with connecting a Synology Router RT2600ac for their internet and TV with no issues. I connected mine, but my TV would lose its connection every 10 seconds or so. No issues with the internet. I had a ...

Resolved! How to change my T3200M modem's subnet Mask

I had to relocate my personal nas from another home to my new place. As a result, my NAS is no longer detected in my new home network. I have read that its because the telus modem has a different subnet mask. My nas has a subnet mask of 255.255.252.0...

izeric by Neighbour
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  • 2 replies
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Resolved! Upgrading from Copper to Pure Fibre

Hi,I'm a tenant in a basement suite who has to have their copper internet upgrade to Pure Fibre. The Telus tech said it would come from the utility pole and then he has to get into the lane way house then drill into my suite and then he has to go ups...

Nokia Phone Modem in front of Telus Hub

Hello,Telus installed our home phone today. The tech unplugged the fiber from the Fiber Hub plugged it into a Nokia box and connected the Nokia box to the Fiber Hub using a CAT5 cable. So the Fiber Hub is now a copper hub.What is the value in doing t...

NathanG by Neighbour
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  • 1 replies
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