After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
At random intervals my purefibre internet completely disconnects and subsequently reconnects. I have called tech support, had the modem replaced and resliced. My work video calls are dropping and google home music disconnects. It happens between 6-15...
I normally get 3-5 calls from Telus a week. I want to tell you about the last two Telus phone calls I had TODAY, in hopes that this gets to someone who cares. 11 amJason Bautista, Telus Marketing Department1-866-379-1905No email address to give mePro...
I was incredibly happy and excited to see that Pure Fibre is finally coming to my city, as all the surrounding cities appear to have been rolled out. (I think our local council has been to blame, less Telus) https://www.telus.com/en/about/news-and-ev...
I use TM3200M router for my WI-FI and Optik TV. I set TM3200M as a bridge mode at LAN1 and connect with my new music NAS, however it doesn't work. It can't show NAS IP on my status table. How can I keep Optik and make LAN1 for new router or NAS?
Hi there, this seems like a simple question, but I can't find a firm answer: is it possible to connect via ethernet a secondary Telus Boost device? I managed to run a long ethernet cable from the T3200M to the bedroom where I have poor WiFi. I hooked...
I am in Aspen Woods, Calgary. It is a house about 5 years old. The "fibre drop" (as in outside fibre cable) people tell me that fibre had been installed outside when it was built, as was the case for other houses in my small road. They drilled a hole...
As part of new PureFibre residential service, I was given a Telus Wi-Fi Model B20T access point/"booster". On its System Information page it says it's a "Technicolor EWH1350TLU".On its Wireless configuration page it shows a "Guest" network, which is ...
Just wondering if a Telus technician needs access to the inside of my house to complete the fibre optic installation. Only Telus service we have is phone (landline and mobile) and we have a communication box set up on the exterior of our house. We ha...
Hi there, just have been having a issue with this for a while now and I have done a bunch to try and fix this problem. I'm a PC gamer and I currently get an in game ping of around 90-100 in my games I play. The odd game might be down to about 80's bu...
How do I (and other residents,) lobby for access to Telus internet and TV services for our 20 unit building - and ultimately for the wider community ? As a long-time Telus customer, in more than one location, I was satisfied with the service we recei...
