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Jbolger94's avatar
Jbolger94
Neighbour
4 years ago

Channel missing on optik box but shows up on app

Hey all ! I had YTV for the longest time, but just recently it disappeared from my channels list on the box, but it still shows up on the Telus optik app. And I’m able to view it. I checked the customize my guide section in settings and it’s checked.

Any suggestions on what to do? Should I re-sync the box?

Thank you!