Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

2.4ghz doesn't work

Hi. I have the Telus Smart Hub. I've tried going to and turning it on, it doesn't work. I turned off 5ghz (low and high) and 2.4 still doesn't turn on. When I look at the status overview, 2.4 doesn't have (and isn't assigned) a ...

Slower Telus Hub internet

Why over the last two years has my Telus Hub slowed down. Originally it was around 23mbs and now im lucky to get 5mbs. Feeling ripped off

Resolved! TELUS Wi-Fi Hub - Port forwarding

In short, I have a local web server that I use for testing. It is not used publically. I am trying to run this on port 44301 (SSL) so basically, I want to go to my local web server (IIS on Windows 10). The SSL cert is v...

Screenshot 2021-07-17 131027.png
Ben3 by Friendly Neighbour
  • 4 replies
  • 0 kudos

Backup power unit

Why doesn't the backup power unit provide power to the modem for wifi? The power just went out and i found this out. Can they not connect the modem and switch via poe or something?

LisaO by Neighbour
  • 2 replies
  • 0 kudos

Telus Wifi Hub kicking certain devices off the Internet

I recently moved into a place with Purefibre preinstalled and I've had issues with the Wifi Hub kicking my desktop PC and my phone off the Internet from time to time. In both cases, it seems that the devices are still connected to the network and tha...

Moofey by Organizer
  • 1 replies
  • 0 kudos

Resolved! Telus Fiber with non-Telus Mesh Network

Hi there, I currently have the Wifi Hub on a gigabit fiber connection. I'm finding the Hub sometimes has spotty wifi signals and I want to opt for a non-Telus Mesh network.Has anyone done this already, is it as simple as just unplugging the hub and r...

sillyjav by Neighbour
  • 4 replies
  • 0 kudos
Trending tags