Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Internet constantly drops

We have telus fiber and it constantly drops. We can see the lights on our modem go orange while it resets and they turn green again. This is happening at least once an hour, and is very noticeable as we are working from home so our video calls never ...

BL1 by Just Moved In
  • 6 replies
  • 1 kudos

Road side Telus boxes exposed to the elements

I can't for the life of me figure out the proper term for these, but they're incredibly common and I've attached a picture of one of the boxes in question. I live in a fairly rural area, and I've got a mental list of 3-4 of these POTS boxes that are ...

chris233 by Just Moved In
  • 0 replies
  • 0 kudos

Resolved! Can't access Google Maps any more!

When I attempt to access google maps, I get this message: " "We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access." . When I look it up on Google help, it says that I need to log into the ...

allec by Organizer
  • 10 replies
  • 0 kudos

Neighbor driving on Telus fibre optic box

Hey, how sturdy are the fibre optic under ground boxes? My neighbor keeps driving on it. We are dependent on our internet for work, school and university. I have called telus and was transferred from department to department.

Msfit by Neighbour
  • 3 replies
  • 0 kudos

Resolved! FibreOptic Service

Fibreoptic service is available in my neighbourhood. I have been trying to get a straight answer about the conversion of the fibre optic signals (light) to the electronic signals which are required by my phone, our computers and our internet (all fro...

RonBo17 by Neighbour
  • 11 replies
  • 0 kudos
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