After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I have been told by several Telus employees that fibre was coming to Sylvan lake, Calgary, Edmonton by 2020-2021, I am just wondering if that is still happening. I am tired of the highest download and upload speed being 2mb/1mb. It’s very unstable an...
Look at the video of your bad driver!https://youtu.be/Dk5vynMDYCg At the intersection of Cy Becker Blvd NW and 167 Ave NW on May 20, 2022 at 2:29:46 PM. I was travelling Eastbound and was ready to turn left to Southbound. The Telus truck had a stop s...
Hi Everyone, I am fresh brand new Telus customer with Fiber Internet. I did receive my service installed last May 13th, 2022. When I had the first installation all went well and the technician was really nice and great source of education around netw...
I'm having and issue trying to login to my new Boost Wifi 6 access point.I've powered on/off, tried a factory reset, and tried both logging in over wifi and hard wired to the unit. Every time I try to login withusername: adminPassword: the default on...
None of my phones (land line) are ringing. People call me and they get a busy tone. I cannot dial out. I have tone. I have reset my phones. I have all phones charged. I have gone through the Chat (automated procedure of troubleshooting) with no resul...
I prefer Windows Live Mail to any other email program. When migrating to Google my specific concern, discussed with Telus' consultants, was that I did not want to lose use of Windows Live Mail (I know it is no longer 'supported'). I had to re-set my ...
Hi.Do Apple iOS updates count towards data usage? I did several updates yesterday and they don’t show up in my usage today.Thanks.
My 2 year plan expired the first of may so i called in to see what kind of deal i could get to renew. After 1.5 hours and 3 redirects i finally connected. (what a waste of my time). TELUS is offering gig internet for 89 if you have another TELUS serv...
Fibre internet cuts out today, right at the same time as Telus technicians are messing about on the overhead lines... Coincidence I'm sure... Anyway, service is still out hours later, call up support, go through all the troubleshooting, and get a ser...
Hello,Let me preface by saying that I am a fiber newbie. I don't understand even basic terms related for fibre, but I work in tech (software) and can learn. So please go easy on me. We have a Telus Wi-Fi Hub (this thing: https://www.telus.com/en/bc/s...
