Resolved! I upgraded to PureFibre 1.5 GB but speed remains 1GB
It is a simple set up, one hard wired computer and Cat6 cable. Telus support not very helpful. I'm confused - did all the restarts etc... Any suggestions ?
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Resolved! New Fibre install, landline does not receive other landline calls.
Good day,I am sure many have had the issue I will describe, please be kind if this has been discussed before. Got a new Telus Fibre install yesterday. Having a few issues with the landline. Out going calls are all good, Optik TV works, incoming cell ...
Resolved! How do you get the new Telus Gmail to work in Mozilla?
Hating the migration already. Not only did Office 365 crash yesterday but now I can't get the telus addy to work in Mozilla. Can someone post what I need to do. Tried normal password, ssl, filled in the 993 and 465 ports, I turned off the 2 step veri...
Amazon Prime Video
Amazon Prime Video is now available on Optik.
telus webmail migration to google/gmail
I was moved to gmail last night and only 70 of over 2000 emails (inbox) are accessible, and non of my email folders are available. Anyone else migrated recently? Did all your content move over? Thanks, Dan
Change T3200m DNS Server settings
Hi, I apologize if this is a dumb question ... I have my T3200M providing internet for my small business, but I want to use my Windows 2019 server for DHCP and DNS for my network computers. Can I change the DNS Server 1 setting in my T3200 router set...
Internet Signal Unstable
Home internet at Vancouver Fraserview area is very unstable. It keeps cutting in and out.
Can you have two Telus 15 internet plans/modems in seperate parts of your house?
Can you have two Telus 15 internet plans/modems in seperate parts of your house? Telus 15 is the max internet my suite can get according to Telus agent. But I use a teredici client via ethernet cable to connect to work and if anything else tries to c...
Resolved! Smart hub rural internet
I am just wondering if the smart hub is considered a home service?
Resolved! Can't switch between 2.4ghz & 5ghz
My modem just shows one network for both 2.4ghz and 5ghz. My smart devices require 2.4 and must be connected to my phone that keeps automatically connecting to 5ghz so I can't use any of my smartbulbs. I've logged into the ip address admin area but c...
Outlook 2013 not working properly after gmail migration
I use POP3 for my email. Before the migration, I could see the email on my phone, reply to it, and delete and then when I get home, download the same email into Outlook and it would then remove it off the Telus mail server. Since the migration, this ...
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