Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Resolved! Outlook 2013 will not work wtih the new Telus Gmail migration.

On Tuesday I was migrated to Telus email powered by Google. I am able to receive my telus.net emails on the Gmail website.I called Telus tech support and was told politely that as I was able to get my mail online and on my phone that Outlook 2013 was...

Dave49 by Organizer
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  • 10 replies
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Rural internet location qualifications

Looked up my address and it doesn’t qualify for the Telus hub. In the right location I can get a single bar on my iPhone XSmax (I only mention the model because I know different phones represent signal strengths differently). Been suffering beyond po...

dwest by Organizer
  • 2154 Views
  • 5 replies
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Telus Boost better than Google Nest Wifi?

I find that the fastest Mesh Network is the Telus Boost network, but only if you set it up properly. Equipment needed:1x Telus Wifi Hub Modem (Arcadyan, all white model)3 x Telus Boost Mesh Points3x MOCA 2.0 Converters (optional if you are using Cat/...

ShawSpy by Organizer
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  • 4 replies
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Running broadband line to rural property

We are buying a property nw of Calgary (4 km north of Shane Homes YMCA) and need wired internet. Who can we connect with in Telus that knows if this is possible and how much it will cost? We are asking Shaw as well. Customer service has no clue. And ...

Terrible Fibre Connectivity

I keep having connectivity problems with my Fibre account. This is a graph of my up and down speeds measured every five minutes. Terrible reliability. I've installed wifi extenders to no avail. Very frustrated.

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iwoj by Just Moved In
  • 1273 Views
  • 3 replies
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Resolved! Rural Smart Hub and cell booster?

We currently use the Telus Rural Smart Hub white wifi router. When we originally got this, it was incredibly fast and an upgrade from our previous Xplornet experience. Lately the download speeds have been less than great and we have been curious abou...

KLongston by Just Moved In
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  • 2 replies
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Latency incredibly unstable recently?

Usually, my wifi would be rather poor 4/7 days of the week, but now I have not been able to do anything for the past 2-3 weeks. Nothing has changed since then and I am even connected through Ethernet. This is my ping test towards google.comPackets: S...

AJM123 by Just Moved In
  • 577 Views
  • 0 replies
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