Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Home phone

My home phone has not been working for four days. I can’t get thru to a Telus rep and can’t seem to get help this way either.

Ruth3 by Just Moved In
  • 1442 Views
  • 2 replies
  • 0 kudos

No internet

Hello,I have a ZTE smarthub, and I’ve had no internet since yesterday at 5:30pm, i did all that was asked, I reset my box and did all the troubleshooting and still nothing, I seen that their is some issues in Calgary area Aswell, but I would love an ...

internet data limits

I'm confused. My latest bill shows a charge for data overage, topped 2T. Family sat down and analyzed usage and we realized how the excess could have occurred and made some changes. As part of the review, we looked at daily and then historical data u...

SPAM coming via email

New to telus and it's world wide web service. What is up with the amount of spam coming via email? With shaw we were lucky to see one a week, if that. Now we get this (see image) 20-30 message thought out the day constantly. Need to do a better job, ...

canuck617 by Friendly Neighbour
  • 2314 Views
  • 5 replies
  • 0 kudos

Resolved! Ethernet into wifi booster?

I understand that 1 booster has to be plugged into the router directly. That is what I have done.What I am asking is if I can use an ethernet cable to connect my PS5 to one of my other boosters I have.. or I should just leave it disconnected?Also.I h...

Aoimoku88 by Just Moved In
  • 5613 Views
  • 4 replies
  • 0 kudos

Resolved! PureFibre ipv6 own router issues

I have PureFibre with my own router plugged directly into nokia ont. this works fantastic with ipv4, 0 issues! until I enable ipv6 in my router. It's able to get the ipv6 no problem and it works for a while but 30-60 minutes later my connection goes ...

Oricus by Just Moved In
  • 5203 Views
  • 4 replies
  • 1 kudos

Resolved! Internet quality

I’m experiencing interruptions in my internet service. I’m in the Port Alberni area. Is Telus doing any system work?

John2498 by Neighbour
  • 1350 Views
  • 1 replies
  • 0 kudos
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