Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

PureFibre Moving

Not the best time but I am looking at moving but need to know if Telus would still complete the relocation of the services. I live in an apartment building and Fibre connection would need to be moved at the connection panel to the new unit. Does anyo...

Saba by Neighbour
  • 5 replies
  • 0 kudos

I just learned Telus is migrating webmail to Gmail!

I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change it. In the process I discovered this:Webmail to Gm...

FuzzyLogic by Community Power User
  • 107 replies
  • 5 kudos

T3200M - what is the current firmware available?

I have not had the firmware updated in my device for quite a while (Dec 2018), and I fear that telus doesn't update the firmware unless there is a problem filed or request from me to do so. What is the most recent revision of firmware for this device...

NotGeeky by Just Moved In
  • 5 replies
  • 0 kudos

Resolved! Telus ONT box + switch

Hi, I have Telus fibre internet. The ONT box is in the basement all the ethernet cables for all of the rooms are there. The ONT is conected to the actiontec 3200m in my living room. Im wondering can I put a switch after the ONT box and plug the actio...

aldoh87 by Neighbour
  • 12 replies
  • 0 kudos

Internet Speed

Hi! I am wondering what options there are to have a more stable internet connection? I know unlimited internet is nice to have, but if you don't have a stable internet speed to handle video calls, that is of no practical use. I know that as more peop...

Kim_DP by Just Moved In
  • 1 replies
  • 1 kudos

Resolved! Smart Hub Upload Speed

I am considering switching to the Smart Hub from my current internet provider. I’ve searched but can’t find any advertised upload speed. Does anyone know?

Online set up for bill payment

I am trying to set up on line bill payments using Tangerine but I keep being told that I don't have enough numbers in my account to do so; there are 9 numbers in my home internet account number. I know I am supposed to choose "Telus Communications" a...

Future 5GBPS Fibre

Bell is offering 1.5MBPS iinternet on fibre in august(2020) hopefully #Telus doubles that to 3MBPS!!!!! bring on the 10G Fibre internet by DEC i know this is just a repair/info forums!! but its 2020!! not 2010 when we went from analog to digital!! in...

Resolved! T3200M Bridge mode and Google Mesh WIFI Setup

Hi, The wireless signal from my T3200 does not provide sufficient coverage in my home as well the wifi doesn't play nice with certain devices on my network. ie - I have a server and printer (both wired) that cannot be found by devices that are connec...

Arne by Friendly Neighbour
  • 19 replies
  • 0 kudos