Since moving my home phone over to fibre last month, my message waiting light on my Nortel 390 phone does not light up anymore after a message is left.
I have reviewed previous posts with a similar issue but the suggestions did not help.
I have power cycled the phone (5 min) but it made no difference.
The funny thing is that with my Panasonic cordless phones, I do get a visual message on the display, "Voicemail msg via phone co." after about 5 minutes once a message is left.
Also I do get the fast busy signal when I pickup the handset on both the 390 and Panasonics phones. Just no MWI on the 390 phone.
Telus support said that the MWI light is a feature now when converted from copper to fibre?? Absolutely makes no sense to me. I still however get the fast busy tone to indicate a waiting VM message, but no flashing light.
My Panasonic phones however also get a visual message saying there is a VM from the phone company waiting.
Support said they would take my issue into consideration, but I think we all know it will never be re-implemented.