@Archil228
According to BiB FAQ https://www.telus.com/en/support/article/telus-bring-it-back-device-upgrade-explained:
"What happens if I no longer want to be part of the Bring-It-Back™ program?
You can leave the program at any point during yo...
Hi @Jfyfe
Have you tried reinstalling/ updating the app on your phone?
Clearing the app cache should also help. It might be just a glitch with the app itself since it works properly on a different phone.
Hi @mszawal
We are unable to access accounts here on community, you will have to contact our customer care, so they can look into it https://www.telus.com/en/support/contact-us
Hi @Tkbest
We are sorry to hear that!
We do not have access to the account here in the community, however, if you didn't manage to get help, please send contact us on Facebook or Twitter and we'll look into it.