Internet & Home Phone
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Why my WAN IP and Internet IP is different?

I am checking my WAN IP from the router and the Internet IP from What Is My IP Address - See Your Public Address - IPv4 & IPv6 bothboth look different? how can I (Telus) make it same? I am finding some difficulties when i configure the services like ...

gilton by Neighbour
  • 524 Views
  • 2 replies
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Poor Customer Service with billing issue

I have recently changed my address to a new location and TELUS accidentally cancelled my services when the technican called to open a work order to install services at our new location. They fixed their error on the same day however they have also ch...

Telus Connect

I have a My Telus account and am trying to log into Telus Connect to set up my wifi. Any time I try to log in I get the following message. "Unable to log into this app with you mytelus account settings.". I have tried resetting my password. I have ma...

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JJohn by Neighbour
  • 329 Views
  • 1 replies
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Unfair Charges for Internet Plan Cancellation

I've been a Telus customer for Home internet for over 20 yrs. Over the years they've changed the pricing several times and we've called in to cancel, switch providers at which time they would offer to reduce the rate to keep our business.Now we are m...

Sha5299 by Neighbour
  • 514 Views
  • 2 replies
  • 0 kudos
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