After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello all, I recently had PureFibre installed, and am trying to connect to the admin page to change the wifi-password. I know that it takes 24-48 hours to do this on the MyConnect app, so I wanted to do it manually here. I am connecting to 192.168.1....
I’ve recently had multiple issues with Telus regarding my home internet/piktv. Over two weeks ago I accepted a loyalty plan with Telus as my two year promotional plan for home internet/piktv was due to expire at the start of December 2024. The first ...
I signed for a new two year contract in late July early August for 114. Without 30 day legal notice they have started charging me 209. I spoke to loyalty and escalated it and they said they can’t do anything. I have looked on Reddit and this is happe...
I am trying to add channels but keep getting thrown out of "manage"It tells me there was a problem and to try again later. It has been 2 weeks...
I'm a new user with Telus home internet.Physical setup like this:I have an ASUS AX86U router (that I was using) and I connected it to the fiber modem at the basement using cat-6 LAN cable to WAN port of the router. I then run another cat-6 cable from...
Why can't Telus techs get their poop together??Sat on the phone for 1.5hours today to talk to a customer rep who then transfered me to a tech where I waited another 30minutes. The guys said he could take care of this. Sat on hold for 20 more minutes ...
Can I use Telus internet with Shaw/Rogers tv? Yes, I’ll have two separate bills
So on Dec12th at 6:40pm I called Tellus since I had a issue with my billing. Waited for 30min finally got an agent. Unfortunately the agent was very rude to speak. She was very impolite which was not expected from anyone working at telus or for that ...
We avail unlimited internet plan, but then, in our usage it says we have 1000 GB of data. So what if we exceed the data usage without our knowledge then we will be charged extra for the over use, I also attached the usage photo. Fix this as soon poss...
