Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Streaming question

I am streaming with my TELUS app, I was getting certain channels for about 3 months, now that channel is showing locked.when I scan the QR code it say to change my subscription for BC, AB and QC only i live in Ontario, how do I go about getting this ...

Mon by Neighbour
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  • 1 replies
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Telus 3GB Internet Problem

To whom it may concern,Last month, I got Internet 3GB plan with Telus. Since the start of my service, I have encountered more than six interruptions, which has been quite frustrating.Optik TV and Telus Internet Security has added to my account twice ...

Resolved! What a joke Telus is1

I’ve been a loyal Telus customer for about 40 yrs. They send me a message saying renew your plan with us and get free equipment upgrade. The equipment I have is about 15 years old. So i called in and did that. The rep i spoke to said, ‘you will be ge...

Downed wire outside of my house

I move to a old house and a couple years ago I called telus to tell them that the old wire was on a facia and not sturdy and i hoped they could disconnect before it let go. Long story short, they never came. fastforward to now, what was holding the w...

Dbabz by Neighbour
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  • 3 replies
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old emails

Hi Not sure if this is the right board but does anyone know how to look at old WEBMAIL emails ? I want to look at some from 2016 from before the migration to Gmail Thank you

Home Wi-Fi Quarantine

I don't believe this exists in connect app as of now, but it would be nice to have a quarantine feature. Any new device connecting to the network being unable to access any data over the Wi-Fi until it is approved in the app by the client would reall...

Telus not connecting to wifi on TV box

My family moved a month ago and we received a new tv box and wifi hub. Everything connects fine- phones, laptops etc. However, the wifi does not seem to be connecting to our TV. I can watch channels fine, but I cannot watch netflix, amazon prime, app...

Bridging + MoCa?

I just moved to a new place and set up 1 Gig home internet with Telus. The fibre comes into the ground floor of our 3-level townhouse, but ideally I'd like to have a wired connection to the second floor, where my home office and NAS will be located a...

bar_foo by Neighbour
  • 979 Views
  • 8 replies
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