Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Boost WiFi

Does Telus still sell the Boost WiFi extenders? If they don't, I found someone on Craigslist that is selling his. Assuming they are still in working condition, is there any danger in installing a used Boost WiFi (i.e. security issues) and will it be ...

garyyu17 by Organizer
  • 1 replies
  • 0 kudos

My Own Router and the T3200M

So because my 5Ghz WiFi signal keeps dropping and I have many WiFi devices at our home, I've decided to get my own router. We have Optik TV and I'm wondering if I did that, would I have to keep the WiFi SSID turned on in my Telus T3200M modem? The ne...

garyyu17 by Organizer
  • 4 replies
  • 0 kudos

Failed to notice contract error

I called in telus last October 2022 at the end of my contract fot internet service. I wanted to cancel since plans offered by telus are almost double the price of competition (freedom Mobile home internet).So i told them that competition is offering ...

WiFi Boosters now obsolete?

I recently moved and had Fibre setup at my new house. During the setup, the technician took my old Telus Gateway router and left a Boost-6 router in its place. Now, none of my WiFi Boosters from my previous setup (which was also Fibre at my old place...

TomPer by Just Moved In
  • 5 replies
  • 0 kudos

Fibre Install Yardwork

I have a sinkhole in front yard from the fibre installation this spring (2023) in Stony Plain AB., and would like to get this repaired so as to not damage the cable. who would be arranging this?

36 by Just Moved In
  • 1 replies
  • 0 kudos

Telemarketing harassment from Telus

I subscribed to Telus internet plus Optik TV plus Netflix in early May. The process was painful as the telemarketer had terrible English and did not explain the programs and prices well. Signing up the contract took over an hour on the phone and it w...

NM1 by Just Moved In
  • 1 replies
  • 1 kudos

Adding wifi booster

Hi I am trying to add a wifi booster to my network. When I hit add wifi booster from the app I keep getting a message that says " You need to be on your home wifi and enter admin password to proceed. Please ensure that you are connected to your wifi ...

Moving to a new address and no fibre internet

New address only offers Internet 50 which is not going to satisfy my work requirements. I will be forced to switch provider to satisty my bandwidth requirement. So it is not my intention to switch as I am in a 2-year contract. But I need to as I will...

J-Rye-C by Just Moved In
  • 1 replies
  • 0 kudos
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