Internet & Home Phone
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Resolved! Copper to Fibre Migration Problems

I have been bombarded with phone calls, letters, emails, and texts saying my neighbourhood has received a service upgrade from the copper network to the PureFibre Network, and the copper network in my neighbourhood is being retired. The Migration Tea...

kvan by Organizer
  • 1119 Views
  • 5 replies
  • 0 kudos

Discount of 25% bundle made my bill larger for 20$

On Friday i had a call from one of agents and she started to explaining about bundle with 25% of discount and switching to it will lower my monthly payment. But in the next day I received this -Optik TVOptik TV Commitment period for 24 months : Aug 2...

Rualan by Just Moved In
  • 446 Views
  • 2 replies
  • 0 kudos

Wifi 6 B20T Price

Without having to call the 1-800 # does anyone know the price of the New Technicolor B20T Wifi 6 Boost AP Box? been contacting TELUS and they won't give me a answer, Just curious on how Much new these cost if i wanted to get a 2nd one to extend our n...

FXA5000 Bridging with Telus Wifi AP (Booster 2.0)

This is just a heads up for anyone with the question pre-install since I couldn't find the info:The FXA5000 can be bridged and also use the telus wifi booster 2.0 that gets installed. My setup is bridging the FXA5000 on the 10G port, turn off DHCP, a...

NetTech by Just Moved In
  • 538 Views
  • 3 replies
  • 1 kudos

Boost Wifi 6, Rename Devices

We just got a upgraded wifi 6 Boost to our network, I love it and its futuristic looking lol, anyway since we also have the Boost wifi Pods, I can't connect this to the Connect app, Is there any way on the Admin settings to add names to connected dev...

Utility pole

A car hit theTelus utility pole outside my house, and cut it in half. We have no internet as another truck hit the fibre wire going across the road to my house in two. Called Telus and the said they will send a tech on the 31 August.I don’t think it ...

Paul5 by Just Moved In
  • 506 Views
  • 2 replies
  • 0 kudos

Is this a legit Telus sales email address?

Hi everyone, I got a call from Telus. They mentioned Telus deployed the Fiber Optic network in my community and will give me great deal if I willing to switch from Shaw to Telus. In the past few months, I got at least 4 Telus sales person come to my ...

Luluhuan by Neighbour
  • 1099 Views
  • 4 replies
  • 0 kudos