Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Telus 5 Ghz WiFi Band Keeps Dropping

My 5 Ghz WiFi band keeps dropping the signal. Like each time I'd leave my iPad alone for a few hours or I'd be watching Netflix and then the WiFi would just die and I'd have to disconnect and reconnect to it. These are the settings in Advanced Set Up...

Telus WiFi 5G Settings.PNG Telus WiFi 2.4Ghz Settings.PNG
garyyu17 by Organizer
  • 2 replies
  • 0 kudos

Cutting fiber (Is this a bad idea?)

Hi, I am doing some renovations in by house and I want to run two fibers in the walls while it is exposed. I have an existing 50 meter fiber, would it be a bad idea to cut it half, install the two fibers and have service tech connectorize them on sit...

williamB1 by Just Moved In
  • 2 replies
  • 0 kudos

Broken Utility Box

Hello, I am wondering who I can report a broken Telus utility box to. There is one that was broken a few years ago and temporarily repaired. The repair is no longer holding and is exposed. It is a safety risk for those using the sidewalk.

bembec by Just Moved In
  • 8 replies
  • 0 kudos

Copper to Fibre Optik.

Just rec'd email yesterday from Telus that our community in Calgary SW have until July 25/2023 to complete final phase & bring fibre Optik into home-it is mandatory. Don't want it now-even if free. Had spoken recently to Telus agent & they said don't...

Resolved! Device names on Connect App

New to Telus.. had my internet installed today. I’ve tried to rename the devices in the Connect app and they keep changing back to a single name on the list. The HOST names are fine but that isn’t what shows up on the list off devices. Makes it quite...

BNB187 by Helpful Neighbour
  • 4 replies
  • 0 kudos

Slow Moca w/ T3200m ?

Hello, I have a MOCA adapter connected to my t3200m and it's getting roughly 200Mbit/s, however I have a gigabit plan.I was wondering if the t3200m is Moca 1.0 or 2.0? The 200Mbit I'm getting would seem to line up with 1.0. It's an older house and th...

mafrica by Just Moved In
  • 2 replies
  • 0 kudos
Friendliest neighbours