After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi Telus team,I had received a phone call from Telus team mentioning they can offer 40% discount on my current plan of what I pay and if I pay an extra $5 I would even get a new phone contracted for 2 years but then they asked DOB, Name and Address. ...
Looking for advice on how to get an issue resolved that I reported in October 2023. Trying to get Telus to come and fix some dagame that occurred during installing of fiber cables. Finally in May, 2024 I got a technician to come out and view the dama...
This is a bit of a complex question, and im not sure anyone here will even have an answer, but here goes.TLDR: Primex box where fiber comes into house needs to be moved, this will involve running a new fiber line into house, and phone techs promised ...
Hey, I'm not very techy, and am a little stuck. My research has got me to the point where I can ask the question somewhat clearly... we'll see whether I can understand the answers Any help greatly appreciated!! Our wi-fi setup: We have TELUS PureFibr...
Hi, Has anyone encountered this issue when returning their Telus internet equipment after their contract ends? Item was out for delivery on Jul 28 and expected delivery was Jul 30. Status then changed to "Item delayed — stay tuned for updates" today....
Hi, Has anyone encountered this issue when returning their Telus internet equipment after their contract ends? Item was out for delivery on Jul 28 and expected delivery was Jul 30. Status then changed to "Item delayed — stay tuned for updates" today....
Hello Telus - The Calgary (Ogden) Outage for Home Phone / 911 is listed on the Telus Service Status page (https://www.telus.com/en/ab/outages) since July 29, 2024. There are no further updates other than the first one stating: Under investigation, su...
Looking for some guidance here... TELUS Website states all plans over 1.5GB get a 6e router. I signed up for this plan in December and was not given one. Got the total runaround today bu support. 1) Chat advises me to call Loyalty2) I call in, get a ...
Well, here it is July 30, 2024 and today I get an email from Telus stating:"Dear Valued Customer,We want to inform you of an important upcoming change to your TELUS Email powered by Google account that may affect you.Important:If you do not switch to...
Our back alley is being paved this week and today, when the contractor came with its excavator, they ripped of the fibre optic cable that feeds internet to my house. What should I do? Who should I contact to get it fixed? I have no internet at home r...
