After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Am a new Telus fiber inet client. From first day, the bluetooth signal to Optik TV boxes randomly disconnects. Happens numerous times an hour on each of 3 boxes. Telus sent me 2 new boxes after I spent 3 hours on the phone being passed around between...
I called on 22nd of January for hours going through 5 to 6 different representatives and just to get hanged up on the last representative on a simple request. All I wanted is to terminate the home internet service after my contract ends on January 31...
I would like to transfer of my internet service to the new owner, who is also taking over my house rental. I have submitted the transfer form twice, but neither the new owner nor I have received any email confirmation related to the transfer.We did, ...
I can figure out how to confirm my internet installer appointment. Please help. I was sent the hardware already. -potato man
Maybe this question was answered before. I am a new customer to Telus. My questions is1. can I hook a switch after the ONT eg. ONT-----SWITCH----HUB(NH20T) (cuz it's connected to 3 Telus wifi6 WAP) and the other switch port to another router (Cisco R...
I have one Moca adapter (ECB6200) in usage on one of my tv's. I recently got 2 more adapters and would like to enable two more outlets. Online service says I need to reconnect wiring outside at the box located on the side of the house to do this.What...
Need help with our current home setup. For some reason we can't get the optimal speed of 1.5G DL and UL which is our current purefibre plans, we're stuck having 940 dl and 946ish ul. hardwire from network hub to gaming router (asus ax11000) to pc.The...
Logged into MyTelus having received an email that the bill was ready. Being a new customer I was anxious to review the bill even though I’m set up on pre-authorized payment. There were a few issues which, when I called in, were quickly corrected & th...
Recently got a Boost 6 and Boost 6E Mini. Having issues connecting my Google Minis, Google Nest doorcam and Nest smoke detectors to the new Telus setup. They worked perfectly with my previous T3200 modem and Boost modules. Anyone experience the same ...
I really take offense to TELUS showing concern for us customers to have Internet service and want me to sign a TELUS SPONSORED PETITION!If you check my account I have been a Telus customer for a very long time.I have contacted your upper management o...
