Internet & Home Phone
Forum discussion about TELUS Home Services devices, equipment, and solutions.
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Latest topics

Online Gaming

Hey Everyone! Wanted to start a thread for discussion around all things gaming. From PC gaming to consoles, everything and anything about games. Are you #TeamXbox or do you ride with SONY? Did you know that the inaugural TELUS Esports Series is under...

A-B by Community Manager
  • 1837 Views
  • 4 replies
  • 3 kudos

Gmail Migration - New Support Content

Hey everyone, as many of you have noticed, since last year, we’ve been migrating customers to the new TELUS email powered by Google. Providing new benefits, such as: Triple your current storage space from 5 GB to 15 GB Being able to check your email ...

psl by Neighbourhood Alum
  • 14653 Views
  • 65 replies
  • 2 kudos

Ipv6 for Vancouver Fiber Business customers

Hello Everyone, Did anyone have a luck provisioning ipv6 for Vancouver area fiber internet? I can see traces of people successfully getting ipv6, but my calls to help desk were returned with "Telus doesn't support ipv6 for fiber internet", which I ha...

Resolved! Wyze Cameras and Telus WiFi Boosters

Hi All, I hope everyone is having a good day! I recently installed some Wyze cameras and I noticed it only picked up my 2.4Ghz signal rather than the signal from the Booster (it's actually physically closer to the Booster than my T3200M). Any reason ...

garyyu17 by Neighbour
  • 538 Views
  • 2 replies
  • 0 kudos

Replacing T3200 with new Wifi Hub

So to upgrade the T3200 I need to consider:- TELUS Home Security IP's- TELUS Optik TV- TELUS Boost Wifi x 5My questions.- Can I preconfigure the new Wifi hub ahead of time, Ie. setting up wifi network, passwords, etc. - Is there any reason to break a...

Curomac by Neighbour
  • 769 Views
  • 5 replies
  • 0 kudos

Gmail Tab Crashes

The Gmail tab causes crashes on every browser I have tried. What can be causing the browser to be soo unstable on Gmail? I have tried Firefox, Chrome, and Brave. All browsers will sooner or later crash the open tab when using Gmail. Windows 10 machin...

burned by Just Moved In
  • 342 Views
  • 2 replies
  • 0 kudos

Switched from shaw to Telus

I switched to Telus from shaw. Here is my take after 10 days.1) Never sign ups with anyone coming to your door. They are not Telus employee, you will be providing vital information to them, like Drivers licence , permission for credit check. After yo...

Rocky4 by Just Moved In
  • 342 Views
  • 0 replies
  • 0 kudos

Cannot connect to 5ghz network

Recently ran into a problem where every time I try to connect to 5g on my router and keep getting connected no internet on all my devices. 2.4g still works and I have tried completely resetting all settings in the control panel and setting 5g back up...

TR1KON by Just Moved In
  • 432 Views
  • 2 replies
  • 0 kudos

Router cable

We have a very short cable from the router to the wall. We have fibre optic. Can we buy a longer cable so that we can move the router and hide it in a shelf unit?