After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've had Telus Fiber installed into an 1990's Townhouse. The Telus install asked me what coax point I wanted the modem connected to. I decided on a spare bedroom/office. The TV is one floor below it and doesn't maintain connection to the wifi very we...
When I switched from Shaw to Telus, the Telus salesperson said a credit for the cancellation fee would be applied. I did get one but not for the full amount--the amount should be $90 more. How do I go about getting the adjustment?
Someone help. I have never had such awful and useless customer service. This past month a have spent hours and hours trying to get help in 2 simple issues. I get almost weekly calls from Telus to harass me about new services, etc. but when it comes t...
For some reason, my TELUS NAH is showing up under "Network" in windows explorer as a "media device"? and it even has some music installed on it. I did download some music via Spotify on my iPhone into my Spotify library but how come is it on my NAH? ...
Hello, I'm planning to rebuild my property, while designing for a new garage and possible lane way home. I notice there is a Telus guy wire supporting the BC hydro power post. I talked to bc hydro, they said it belongs to Telus.The guy wire is blocki...
Replaced my home NAS with a QNAP and in the installation process I managed to screw-up some setting (most likely some port) and now some websites, not all, won't allow me to sign in. Does anyone have a list / diagram of settings that I can compare mi...
Just got a new smart hub, can I use my old one as an extender in the house?
I have been having troubles getting anything done from Telus about this problem. we live in the Cowichan Valley and have a tower about 3 Kms from our house. But our Rural internet constantly connects to a tower outside of Kamloops. Does anyone know o...
How do I get 2.4 GHz at my current internet right now? As I just recently bought a vacuum robot and it will just connect with 2.4 GHz. Pls help!
Hi! Just recently purchased a house and myself and the previous owner worked to transfer the services over to my account. Telus called me and supposedly got it all set up. I have a login and all. They told me it would automatically transfer over on J...
