Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Anyone else's internet slow / not working?

I signed up to take advantage of internet, cell phone, and home security bundle. Good price Internet has been horrible. Feels like I've gone back ten years. I had forgotten all about the "joys" of buffering but now I experience it regularly. Started ...

Physical cabling for Telus PureFibre

So I've just had a sales rep visit my home and I've agreed to have Telus PureFibre brought into the home to replace the existing Shaw (Rogers) Internet service. The lower floor of this home is finished and I'm worried about the Telus installers' abil...

skyhawk by Neighbour
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Resolved! Connecting to 2nd IP from 1st IP

Hi all. I've got an older T3200M modem with port 1 running bridge. I run port 1 to a seperate router and run a segregated network from there for my LAN and main Wifi. On the T3200M it is running only dedicated WiFi for Optik TV and the PVR and some s...

jamesd by Neighbour
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Run Fiber to Home

I have asked multiple times for fiber to run to our house, and constantly get given different answers ranging from fiber is not available until you subscribe (so I signed up for the DSL service with the promise fiber would become available.) to you h...

Resolved! How to get latest hardware… maybe

We’re nearing the end of a very long renovation. The house has been wired with new cable. There’s a line running to the garage.Our Actiontec router and the Optik TV PVR etc have not been hooked up for over a year. the Nokia Fibre box has been in use ...

emcee2 by Coach
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  • 1 replies
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Resolved! Seniors discount promotion

Had someone call from 1-778-562-5057 offering a seniors discount for my Telus landline, internet and mobile phones. With all the BS going on I am wondering if this is legit. I was sent a email bearing the Telus webpage with links to the details of th...

Resolved! Getting a 2.4g signal out of the new wifi6 modem

I have just had the new round dome type modem installed ... and now my WiFi B-Hyve Irrigation Timer will not connect to it. Research seems to indicate that the B-Hyve will only use a 2.4g signal ... and I believe the new Telus modem does not do that ...

RB123 by Friendly Neighbour
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  • 5 replies
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