Frustrated with no internet activated
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December
Received modem 24 hours ago, still unable to access internet. Customer supports connects after an hour then they keep you on hold for an hour. Apparently people who lived in this place before had internet which is on hold so I can not get internet. Tried so many times calling them, itโs always more than an hour to connect to a person. There is no email, please either help or take your wonderfulty service back. I would go with other providers.
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January
Definitely not the experience we want our customers to have. We'll send you a private message to discuss further.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.

