After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
For the past few days myself and others have been experiencing high ping on Valorant, specifically on West coast (Oregon and California) servers. Normally I get 20-30 ms on these servers, now it is around 75-80 ms. Everyone I have come across on TELU...
May I know where I can file a complaint to an independent dealer which they overpromised to upgrade my internet speed after signing the contract? Thanks!
My telus fiber optic had been working good for many months and then some telus guy phones and says your equipment needs to be upgraded. Which they did a few weeks later and nothing has worked right ever since. I have had three reps work on it and non...
Where can I go to file a complaint? I’m outraged I spent 15 mins talking to myself it’s like the guy doesn’t understand English ! He’s rude
I am a ham radio operator and the Telus wifi modem/router is throwing out a lot of RFI over a large swath of frequencies. The rfi disappears when I turn the router off but the rfi remains if I turn off the individual wifi radios. Only complete unplug...
I am in India and my internet connection in Canada stopped working at my home.I am in roaming then how can i connect to tellus support from here.
Hello,I am reaching out to express my concern and seek resolution for an issue regarding being charged for a home internet account I do not use, nor did I activate. Despite having an active account at my unit, I was unexpectedly charged $162.27 CAD b...
I have been a customer of TELUS for a very long time. My home hardline, cell, TV and Internet. In fact my email ends with telusplanet.net. Here is what is bothering me. I asked when to expect Purefiber in my area, Pennsbrooke. Marlborough along 52 st...
Have been using Linksys router connected to rural Telus ZTE 275 for several years (4G). Requested more data from Telus and was offered a 5G solution. Received an outdoor unit and a Telus Wifi Hub. (looks like a beehive) My issue is this: The new Telu...
328 Strathaven Drive, Strathmore ABdamaged pedestal doors. Please fix asap as neighborhood kids play around the area. Thank you.
