Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Latest topics

Outages

Have been without internet and Telus TV for 4 days. No one has come to see us, nobody is helping us get connected. Can we cancel our Telus contract to move on to a new provider without penalty? Every time we talk to them, they say there’s somebody on...

Berge by Just Moved In
  • 348 Views
  • 1 replies
  • 0 kudos

Telus phone support telling lies?

I am moving to a new rental unit and my landlord said he spoke to Telus and they said I could transfer his Gigabit internet to my name and get a discounted rate. When I called Telus they told me I need the PIN to his account, OR he would need to be o...

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Taliesyn by Helpful Neighbour
  • 993 Views
  • 8 replies
  • 0 kudos

Telus door to door scam

I've been a Telus customer for 20 years. Happily paying for the highest service to get fast internet. Telus agents came door to door and told me they could give me they could offer a big discount on service due to a strata deal. My price would go fro...

cawsp by Just Moved In
  • 1449 Views
  • 2 replies
  • 0 kudos

can't log into admin account

We have a new Telus white cylinder (B20A). I tried to login the admin panel (192.168.1.254), but the default admin password(the one at the bottom of the cylinder) doesn't work.This is a question I saw on here and the solution given didn't help at all...

New Google Sign-in and Telus Email

Google updated their sign-in pages a couple days ago. Now my Chromebook is constantly trying to sign-in to Drive and Docs on my Telus Google account. Telus email uses the Gmail platform but they have all other Goolge services turned off (Maps, Drive,...

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