After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello,I am still unable to reply to Support using private message. I appreciate the additional message yesterday to try again, but system still saying I've exceeded number of messages I can send. I can still receive, however. At this point, with the ...
Hi, My maps button disappeared from my google page on my Samsung phone. My husband it's with Rogers and he doesn't have this problem so I suppose its a Telus problem.do you know how I can solve this? Thank you
I'm attempting to reply to a message from TELUS_Support but I get this message: "You have reached the limit for number of private messages that you can send for now. Please try again later." When is "later"?Best, Paul
Our POTs landline keeps going down, from the cabinet , CalgaryIt has occurred about 20 times in the last 10 years. Getting support is non existent, is there someone in Calgary that can reach out ? I dont get notifications but my email is [Mod edit: r...
Why isn't there an easy SA renewal offer page? Why do I need to call in to renew my expiring SA? I really don't want to talk the front line agents. I don't want to have to file a CRTC and or CCTS complaint in order to get SA renewed. I also don't bel...
Hi! I have a home network and a separate network in the suite (specifically, there is a switch feeding the internet to the Telus equipment for the home, and a third party router for the suite). See this post here for how I did it: (thanks @Nighthawk!...
Is anyone else frustrated by the AI that Telus is using to route support requests. I have spent hours going through the same steps with a chatbot, on-line and then eventually with someone on a call. I have had calls to support dropped twice this morn...
Yesterday I received an email that Im almost used all my data on my home internet. I checked my account and I saw a new service agreement dated July 4 2024. The $0 unlimited data included in the plan was removed, the contract is not due till Dec 2025...
Hi, we have a T3200M Modem, for our daycare, that i've restarted, reset.When I go onto the internet, with my cellphone being a hot spot to provide acess, the router admin http://192.168.1.254, shows that our work computer and my cell phone have a con...
I am subjected to a $3.00 monthly charge for 3-way calling usage. My land line does not offer this service, I don't use it, need it, or asked for it. This charge is drip down pricing, which is illegal. This has been going on for years. Every time I c...
