Internet & Home Phone
Discuss and/or ask questions about your TELUS Internet and Home Phone.
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Where did the 10$ discount for Koodo customer go?

I was reviewing price for Telus Internet versus Shaw, and I saw that it said I would get a $10 discount if I was a Koodo or Telus Mobility customer I am a Koodo customer, so initially when I selected the plan it priced it at $95 a month for the first...

Timjohn7 by Friendly Neighbour
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  • 2 replies
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Home Internet Modem

Is this a modem like the T3200M?Can it replace the T3200M?Can bridge mode be enabled like the T3200M?Can it be self-installed if we want to upgrade from T3200M and have Optik TV?

modem-red-light-wi-fi-haute-performance.jpeg

Poor service

This is not a new topic but I am really sick of my poor internet connectivity and the repeated run around and pat condescending responses to concerns. I can't afford to wait 2 hours every time I call them, get repeatedly disconnected or not have my i...

MelWit by Just Moved In
  • 248 Views
  • 1 replies
  • 0 kudos

Booking a technician earlier>?

Telus hardware has gone down on our home internet/wi-fi and I can't seem to book a technician in sooner than 2 weeks out. I am wondering if I could have service sent to my home sooner? If I were to change my services or change the provider, they woul...

nick_doj by Just Moved In
  • 263 Views
  • 1 replies
  • 0 kudos

I have internet, but not via ethernet.

So i am living in a rental with the internet included, its telus pure fibre. I have the login code and stuff for the modem but theres not much i can do from there.My issue is: i plug in the ethernet cable from some sort of extender they use for the b...

Internet, Home Phone & Security

I have fibre Internet, home phone and Telus security. Whenever my Internet goes down my home phone is also down. Can’t dial out or receive calls and the phone is basically dead until the Internet comes back up. So I’m guessing that my security system...

Resolved! new internet service

Telus has just sent me a cable modem for my new internet service but i currently have DSL so i have no coax outlet to connect the new modem to. How am i supposed to connect the new modem?

bobbobbob by Just Moved In
  • 800 Views
  • 3 replies
  • 0 kudos
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