After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
So is the only way to change any settings on the wifi hubs routers thru the app only?? Since you can no longer access the wifi setting on a pc?? So basically we can’t set anything or do anything with these routers because all you can do on the app is...
I am dealing with a Telus sales representative who has been less than truthful with me. Our building had FibreOptic installed 3 weeks ago and I met with the sales rep the other day. He had given me an installation day and then pulled it back. So he h...
Today, my internet got completely disconnected, and it caused significant troubles at work. Here is my frustrating experience:Around 5 pm, I attempted to use the 24/7 chat support on the Telus website, which stated no agent was available and provided...
I recently signed up for a Smart Hub upgrade. The tech was supposed to be here on June 12, didn't show up. got an email saying they are going to be here on June 21, doesn't work for me. Spent 1 1/2 hours on the phone yesterday and another 1 1/2 this ...
I am wondering how the installation of fiber that has just been installed on the street is going to be done to my house. From my understanding the fiber is being installed by another company and the fiber providers like Telus and Shaw will lease band...
Hi, I used #TELUS public wifi until last week and it suddenly has not worked since last weekend. When I clicked the TELUS wifi, my laptop didn't show anything (blank page on the login page) and my iPad showed an error (too many redirects). I tried ev...
Google won't let me access Google docs because I'm not the admistrator or something like that because the account is managed by Telus. How do I get around this?
I'm not too network savvy.We have Telus fibre service. Nokia ONT, T3200 gateway. When I go to the garage/shop and listen to Spotify with my iPhone the signal gets dropped intermittently. I have to walk back into the house with my phone to pick up the...
Hello All, Can anyone tell me if i need to use the Telus Network access Hub (NAH), or can I use my own router? Right now my setup is Nokia ONT - Telus NAH - Telus Wifi Router. But I would like to set it up as Nokia ONT - 2.5Gig switch - Third Party R...
Telus when updating home security the agent took away my other services. Ie. Internet. Optic TV and landline. After 4 phonecalls I have a 4th contract. The intent. Keep as is. But. The infamous wisdom of last agent removed unlimited internet. I now h...
