Internet & Home Phone
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Port forwarding not working on NH20A

Overview > Router Information Model Name:NH20AFirmware Version:v1.16.03 build01Boot Code Version:0.00.01Hardware Version:R01 The above is my Telus router model. I need to use port forwarding, but after setting it up, port forwarding doesn't work, and...

Henryxx by Organizer
  • 2799 Views
  • 22 replies
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Resolved! Using Wifi Hub or T3200 as AP

Hi there. I have both a T3200 and the round trash can wifi hub. My Nokia modem is in my basement but wifi upstairs is terrible, and I'd like to be able to stream from my xbox via remote play. I don't want to spend extra for wifi plus unless there is ...

rupin by Neighbour
  • 655 Views
  • 2 replies
  • 0 kudos

Moved out of country

Hi, I moved out of the country to Europe. I send back my router to Tellus and in the information description I send the address associated with my billing/ payment method and made a note stating an address of a friend to Tellus send the reimbursement...

nsllogando by Friendly Neighbour
  • 448 Views
  • 3 replies
  • 0 kudos

Long distance via a reseller

Hello. My 84 year old mother has had her home phone Long Distance from reseller Uniserve disabled. We have waited 5 weeks for it to be re-enabled. We were told today that Uniserve resells TELUS Long Distance, and TELUS is not responding to Uniserve’s...

Internet cable

On Aug 24th, I had a Telus employee come to my house as I had no internet service for 3 days. He was here 3 1/2 hours. After doing all his tests in the house and out in the yard where the box is, he said he would have to put new cable in as the other...

CAK by Neighbour
  • 381 Views
  • 2 replies
  • 0 kudos

Technician providing support on ASUS router

Hi there, It’s been a frustrating journey after I moved to my new house where I had no issue with Telus at my old house at all. I have my ASUS rt-ax88u pro and have Telus nh20a. I’ve bridged the Telus modem 10g but my mesh system is still very unstab...

Internet is out. Red light on modem.

Internet went out at around midnight. It’s now 4 am and still not working. Tried restarting the modem several times to no avail. Just had a solid red light on my modem. Doesn’t say there is an outage in the area.

Park61 by Neighbour
  • 1607 Views
  • 4 replies
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Telus blacklisted by UCEPROTECT

I learned today we're all in the UCEPROTECT blacklistYou can check your IP by going to https://whatismyipaddress.com and entering it here: http://www.uceprotect.net/en/rblcheck.php See below for my results.Question is, can we expect Telus to fix this...

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sgarces by Neighbour
  • 1095 Views
  • 7 replies
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Previous carrier cancellation fee

My internet and phone was with Shaw. I have received my final bill from Shaw and I see I have been charged an early cancellation fee of $210 That isn’t what the Telus salesman told me at the door when I signed up with Telus. He told me Telus would ta...

Cathop by Organizer
  • 448 Views
  • 1 replies
  • 0 kudos
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