After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Can't recieve calls into our number, callers getting message 'Number not assigned'. Started over 24 hours ago. Can't get a hold of support, online chat, or twitter help.
Hello, I bought an Arlo base station to avoid paying the monthly fees to use their cloud storage but in order to view the video that is saved to the base station I need to set up port forwarding. I have a Telus T3200M modem and have followed all the ...
We just had a very rude door to door sales show up at our home about an hour ago in High River. I said I was not interested when I opened the door, told the young man it was a bad time and he kept arguing with me that I didn’t even give him a chance,...
Hello,I live in basement and the guy who lives up have 1000mbps telus. He's happy to share internet but doesn't want me to be on his WiFi and I can't add a second router up there as the range doesn't reaches basement and there is no option to wire, s...
Hello, I just upgraded my internet from 25 to 250 and I ran a speed test before/after the upgrade. It's been over 24 hours since the upgrade and the speed has not increased at all. I already rebooted my modem. Is there anything I can try on my side b...
Hi everyone, I'm moving into a new apartment, and the previous tenant has offered me their TELUS internet. They claim that they could transfer their TELUS account to me by changing the owner name and stuff. Just wondering if anyone has come across so...
I have TWICE tried to get Telus to provide the WIFI 6 hardware they promised with the PureFibre internet, and all I get is a runaround about "availability" and that my "upgrade" is in queue. Yet months have passed. What can I do? Complain to the CRTC...
I was able to change the primary DNS from Local Network > Show Advanced > DHCP Settings > DNS Server. There is only one field which is the Primary DNS. How do I add a secondary DNS? The reason I want to add secondary is because if my primary go down,...
I want to only connect my devices using WiFi. But I could plug one of my Boosters in using a cable. I'm thinking this would provide better service at that location. But I'm wondering if it is OK to use a cable for a Booster and if indeed there would ...
Telus, are you aware that the third party company you hired to door to door sales (The Acquisition Group) are parading around the Calgary area claiming to be direct Telus employees and aggressively advertising fake Telus promos to get personal info a...
