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stevendrowe
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since ‎10-29-2021
April

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  • 10 Posts
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User Activity

My Telus login issues

April
Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. I am logged into Telus TV+ without issues, same username and password. Well, it’s been 3 months since I had a Telus issue which i...

Telus Didn't Honour Contract

January
Our contract was coming to an end and we spoke to a Telus agent about renewing.  They said they could and quoted us a price, and we agreed to it. Just received our first bill after that conversation and Telus didn't honour that agreement. In fact, th...

Service Unavailable on Channel 804

October
On a periodic basis, we are receiving a "Service Unavailable" message on channel 804. See the picture below:This happens at least once or twice a day for about 10-15 each time. Has anyone else experienced this? Yesterday I had a frustrating call with...

Poor to Non-Existent Reception

10-29-2021
We live in a pretty built-up area of Surrey, British Columbia. The reception in our part of Surrey is virtually non-existent. This is the same for other suppliers with the exception of Bell. Over the years Telus suggested putting up a tower in our ar...
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