TELUS Neighbourhood

stevendrowe

I received a text message this morning saying I had "used up all of your high speed data". We have two devices each of 200Gb data. This was less than 24 hours into my new data/billing month. Obviously there is no way I used 200Gb in 24 hours, over 1 ...

stevendrowe · 04-05-2023

Anybody having issues logging into the My Telus iOS app? Seems it logged me out automatically and now can’t log back in. I am logged into Telus TV+ without issues, same username and password. Well, it’s been 3 months since I had a Telus issue which i...

stevendrowe · 10-12-2022

On a periodic basis, we are receiving a "Service Unavailable" message on channel 804. See the picture below:This happens at least once or twice a day for about 10-15 each time. Has anyone else experienced this? Yesterday I had a frustrating call with...

stevendrowe · 10-29-2021

We live in a pretty built-up area of Surrey, British Columbia. The reception in our part of Surrey is virtually non-existent. This is the same for other suppliers with the exception of Bell. Over the years Telus suggested putting up a tower in our ar...

stevendrowe

I have sent a detail PM, looking forward to a response.

stevendrowe

I have done this 3 times and the problem still exists: On mobility, incorrect data remaining, reset itself eventually.On mobility, new bill amount for the period showed with a red exclamation mark stating it was due last month. This reset itself afte...

stevendrowe

Another app issue has occurred this afternoon. The mobility bill is now showing the correct amount but when going to the “home” account it’s showing the exact same amount as mobility. Our home bill is $30 less than mobility. Something is going wrong ...

stevendrowe

This issue was never resolved. I did a chat via the app with an agent but they were more interested in marking the issue as resolved than actually dealing with it. No one called me as promised. The admin behind Telus is really awful, so fed up of thi...

stevendrowe

I have written your colleagues via the Messaging part of the app. There are two issues: Data: At the beginning of the billing period I am told there is no data left in my plan, which is not the case. After a while it does reset itself but it is misle...

TELUS Neighbourhood

User Statistics

User Activity

Used Up All High Speed Data

My Telus login issues

Service Unavailable on Channel 804

Poor to Non-Existent Reception

Re: Used Up All High Speed Data

Re: Used Up All High Speed Data

Re: Used Up All High Speed Data

Re: Used Up All High Speed Data

Re: Used Up All High Speed Data