Internet & Home Phone
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3 Days of no service to fix technician error?

Fibre internet cuts out today, right at the same time as Telus technicians are messing about on the overhead lines... Coincidence I'm sure... Anyway, service is still out hours later, call up support, go through all the troubleshooting, and get a ser...

Resolved! Replace Telus Wi-Fi Hub with something smaller

Hello,Let me preface by saying that I am a fiber newbie. I don't understand even basic terms related for fibre, but I work in tech (software) and can learn. So please go easy on me. We have a Telus Wi-Fi Hub (this thing: https://www.telus.com/en/bc/s...

weaseal by Neighbour
  • 3748 Views
  • 3 replies
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My Wi-Fi App - can't view network devices

After updating My Wi-Fi App when I click on Network I receive two error messages:- "For iOS 14 and above, Local Network access must be ON for My Wi-Fi app to see and manage any network devices" - "You must be connected to your home network to add, vi...

ApplePie by Organizer
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  • 17 replies
  • 0 kudos

Download

Have the new telus 300 and am still downloading at 10mps nothing has changed from going to it

Frosty by Neighbour
  • 1362 Views
  • 1 replies
  • 0 kudos

Download

I have the new teleus 300 and am still downloading at 10mps nothing has change?

Frosty by Neighbour
  • 1119 Views
  • 1 replies
  • 0 kudos

Google Nest Telus Optik TV

When Telus devices are connected on Google Home app the Google Nest connection to the Samsung smart TV on Smartthings stops working to turn TV off and on etc. and the Optik connection does not work either.

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