Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Does the new TELUS TV Digital Box still work with an IR remote or is it Bluetooth only or do we have other ways to control the new TELUS TV Digital Box with control systems like Control4, Crestron or Savant?
Hi there, when will The Traitors: Australia be uploaded to PikTV Crave? The whole season is available on Crave but not on PikTV Crave yet.
A new subscriber to Telus, and having some issues I need to iron out.Latest Android TV Box (UIW4054TLU). I haven't been able to set up a series recording for Chek News (channel 121) at 5:00. It always reverts back to an episode recording and only rec...
We prefer to watch the 5 PM CTV Edmonton news. Some days we can restart the show and some days we can't. This is very frustrating. Is there a reason it's not always available?
Hi,Is there any option to change the layout of the closed captions on the Telus TV+ app on chromecast?Since this is an app the CC does not depend on the TV itself.It would be nice to be able to customize the appearance since right now, the CC take a ...
I’ve been having an issue as of late, maybe 6 months or so. My setup is as follows:-optik box/AppleTV in their respective inputs into a Denon AVR-X2400h receiver and out to a Sony X90K TV.The TV and the AppleTV have been changed during the 6 month pe...
When do new episodes of Greys Anatomy and Station19 get updated on onDemand? It seems to be really inconsistent
I recently upgraded to TelusTV-21T TV box and high-speed fibre connection. I previously had Shaw and used their Arris Group Model AX013ANM TV Cable box and was able to connect to my 2-year old Naim stereo receiver using the optical audio connection -...
I intend to buy a Hisense 55u68h television but will the Slimline 2 remote control be compatible with this television for at least the Power, volume up and volume down? is there any codes making this remote coming with Optik tv to be compatible with ...
Casting on TV screeen is not working. The casting device (chromecast) connects the mobile device. But the telus show im watching on my mobile device is playing but on the TV screen it freezes. I wonder whats wrong with your app. Because I tried playi...
