Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 29445 Views
  • 129 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 31031 Views
  • 43 replies
  • 7 kudos

Series finale of TWD

When will the series finale of the TWD be available on demand ? I see the last 5 episodes but the finale that aired on the 20th

Cacaw by Neighbour
  • 1600 Views
  • 2 replies
  • 0 kudos

New TelusTV+ app doesn't record

When I schedule a program to record on the new TelusTv+ app, it doesn't record it. I set up the recording and then go back in to verify that it's scheduled. However when I go to watch the program later, it hasn't been recorded. This has happened seve...

Blaste56 by Neighbour
  • 2739 Views
  • 3 replies
  • 1 kudos

Optik TV app Issuses

Are there plans to upgrade the telustvplus.com service? It's a huge downgrade from the watchoptik.com service, which wasn't very good in the first place. It's slow, forces users to login each time, scolling is terrible, changing timeslots is terrible...

BobH55 by Organizer
  • 2987 Views
  • 3 replies
  • 1 kudos

Resolved! Samsung Sound bar

Got a Samsung sound bar hooked to a Samsung tv but can’t get the volume to work on the telus remote. Any suggestions

DeanS by Neighbour
  • 2727 Views
  • 5 replies
  • 0 kudos

Missing Good Doctor Episode

On Demand is missing the latest epsiode of Good Doctor Episode 6. Its been 2 days. @Amyj

jeyan by Neighbour
  • 1182 Views
  • 2 replies
  • 0 kudos

Missing on demand episode for The Resort

@AmyjPlease note the season finale for The Resort has not been added to Optik on demand. Details below:Show name: The ResortSeason 1Episode 8September 1, 2022Showcase

Internet 25 account speed increased?

I have had the internet 25 account for about 18 months on Telus fibre to my house (internet 16 on Telus VDSL before that). Until now I was getting about 28 Mbit/sec download rate and 28 to 56 Mbit upload rate. My account is supposed to be good for 25...

frankw by Organizer
  • 2765 Views
  • 2 replies
  • 0 kudos

Resolved! Missing episodes

When will season 6 episode 6 of station 19 be on demand?Also, greys anatomy season 19, episode 6 ? I just switched to telus and lost all my recorded shows. Does it usually have a delay on getting shows from a few days ago on demand?

Telus TV+

Received email to update Telus Optic TV app to Telus TV+, now I cannot watch anything from On Demand or from my pvr. Whereas last night I could on the previous version of this app. I'm so upset as I'm in the US for 2 months and enjoy being able to ke...

new 4k pvr with my fiber connection.

Ok so I just got fiber put in yesterday and as a little bonus cause I have to put the router in my office and the PVR has to stay connected at all times I now have a receiver in my office. my monitor has a second HDMI but no speakers of course. But I...

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