Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Since about Friday, seems that all CTV channels and the CTV affiliates (TSN, for example) keep dropping every 2-10 minutes (random timing), kicking me back to the home screen. The same thing happens with the Global BC and Global Okanagan channels. In...
Is anyone else under a Telus Service Agreement experiencing price increases for their Optik TV? I have a 2 year service agreement that expires in November 2024. On last month's bill I started getting charged an extra $4 for Netflix Premium, when Netf...
I noticed episode 2 and three of the latest Alone series is missing from in demand.
Is Fight Network on free preview? Its on my channels list and I didn't order it.
There are a lot of seniors and movie nerds in BC. It would be wonderful is Telus offers TCM, Turner Classic Movies. Rogers offs it but as Rogers is not available in Gibsons, only Telus. Unfortunately Telus does not offer this incredibly entertaining ...
I have this on through the day. Last 2-3 days it cuts off after about 10-15 minutes. Never happened before. What's up?
I've gone through the steps to successfully link my brand of audio receiver to the OPTV remote and the volume controls works fine.However when I press the power button on the remote (expecting all my devices to turn off) only the TV and Telus portal ...
I just switched from Shaw to Telus 2 days ago and wanted to record some of my programs when a message came up that said I have to pay extra to record?? This definitely came as a surprise to me. I didn't have to pay extra to record programs with Shaw....
Another constantly frustrating experience where I set a recording and it doesn't record or stops recording for no reason.The latest is I expected the Alone program on 705 History Channel, on Thursdays at 8 pm I had set as a series recording 3 weeks a...
Episode 5 in season 2 of Somebody Somewhere is missing on demand.
