Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 59830 Views
  • 192 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43740 Views
  • 43 replies
  • 7 kudos

Using the new android tv box with the 4k boxes

Hi all,Just switched back to Telus after a couple years and we still had the old 4k pvr and receiver boxes back from 2020.Now when the technician installed our service last week we set up the new TV box and asked if we can use those 4k boxes as well....

Resolved! Error Message for new Digital Box: "Recordings are not currently supported"

As part of TELUS' required upgrade to support Netflix, I received a new TELUS TV digital box. Install and all functionality is fine. However, whenever I try to record a show through the interface or via my remote control, I get an error message sayin...

Ayuen1 by Neighbour
  • 4097 Views
  • 2 replies
  • 0 kudos

Resolved! Seeing PRV Accounts From My Macbook

I think this Inquiry has been posed to before however I have not noticed any new answer. Is Telus near carrying out the innovation that will permit us to see PVR accounts from my PC and iPhone.

I can't watch Starz channels

It says I must be on Telus home network to watch Starz channels. Why is that????? Seems pointlessMy network is hard wired with Ethernet from the outlet. I custom-built a new home and I have fibre in all my outlets. So why am I getting this?

Crave + US Superstations. Missing KTLA Los Angeles

I had the US Superstations theme package but I just upgraded to Crave. Rep told me I don't need the package because it's included with Crave.However that's not the case. I'm only getting the WSBK Boston, WPIX NY, WGN Chicago and Mytv NY.I'm missing P...

Missing episode - Alone S10

Is it normal that some episode’s don’t upload? Season 10 episode 6 is missing.

Myrtle by Neighbour
  • 1280 Views
  • 1 replies
  • 0 kudos

Optik tv+

Why am I being penalized for being a loyal customer? I want to upgrade to Optik tv evolution but because I’m a current customer I can’t upgrade. That just seems like a big F you for being a loyal customer.

Superman77 by Friendly Neighbour
  • 4539 Views
  • 7 replies
  • 0 kudos

Missing episode

On demand , history channel , Alone season 10, episode 6 missing @dru @A-B @Fabylous

merkley4 by Neighbour
  • 2716 Views
  • 5 replies
  • 0 kudos
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