Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Flash Player Discontinued

Hello ... I logged on to Optik TV today ... for the first time in a while. When I selected a program to watch I got a message that "Flash Player is required to play this content". Flash player is being discontinued effective Dec 31 2020 and Flash Pla...

eddy3216 by Helpful Neighbour
  • 2 replies
  • 0 kudos

SWAT - Global missing episode

Season 4 episode 1 is missing off Demand. Can this get fixed so I can watch the second part and before new episodes come out

kkip by Just Moved In
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Resolved! Fargo season 4 on demand missing episodes

I subscribe to FX Canada. When I search for Fargo season 4 through the on demand service only episodes 5,6,7 and 8 are available. How can I view the other episodes?

AJ1 by Just Moved In
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Optik TV will not allow me to add channels

So I am new user to Telus, got it about 6 days ago, with the Internet, and got a deal with the basic packages.Now I tried to order 2 theme packs as extras, and the system won't allow it. I talked to 3 different Tech Agents with Telus, and contacted t...

Hanz by Just Moved In
  • 0 replies
  • 1 kudos

WatchOptik web update issue

I tried the new interface today after the notice of the update related to Flash support going away. I like that you can now see the amount of free space on your PVR. Unfortunately when viewing recordings or scheduled recordings there doesn't appear t...

FuzzyLogic by Community Power User
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BBC Canada no longer available as of December 31, 2020:-(

The content has been hit and miss but I'm going to miss it. Here is the notice from Telus: Posted November 03, 2020BBC Canada channel updateDue to recent provider changes, BBC Canada will no longer be available as part of your Optik TV combo or a la ...

FuzzyLogic by Community Power User
  • 3 replies
  • 2 kudos

My internet and tv are not working

Got through to customer service after 1 hour on hold. They couldn't find my account so they put me on hold again. Still on hold for 1 hour 46 mins and counting. This is ridiculous.

Ikfchou by Just Moved In
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telus optiktv. box

is there any way to get stingray music to your stereo amplifier.

music212 by Just Moved In
  • 2 replies
  • 0 kudos

Optik 4K PVR VIP5662W - does not reboot after power loss

My Optik 4K PVR did not reboot after a quick power outage last night. I did have issues getting the PVR to record last week, contacted Telus and we systematically rebooted everything attached to my system and it seemed to be working. All other boxes ...

dmcdouga by Just Moved In
  • 1 replies
  • 0 kudos