Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Optik TV App for Apple TV

It is nice that the Optik TV app is available for the ipad/tablets. As someone who did a fair amount of travelling this past year, there are many times I would have preferred to watch the content I subscribe to rather than what is being broadcast by ...

apmcomp by Just Moved In
  • 1 replies
  • 1 kudos

NEVER been able to manage channels online

Hi There, I returned to Telus back in August last year. Since then I have never had the ability to manage my channels online. This is what happens every time: If I select 'Add/Remove theme packs' I am directed to this URL: https://order.fibre.telus.c...

Manage Channels - 1.png Manage Channels - 2.png

On screen caller display

Is there any chance of changing the background colour of caller display from black to TELUS green ? By doing this it would make the display pop when incoming calls are displayed on tv's

99miata by Organizer
  • 4 replies
  • 1 kudos

My Optik TV account got deleted?

I just went to use the Optik TV app on my iPad, which is how I keep up on shows, etc when I'm away at school. Tonight I went to sign in and it said that my password was invalid, so I hit "forgot password" (even though I know my password) and it then ...

eieio by Just Moved In
  • 1 replies
  • 0 kudos

Optik TV latest firmware?

Hi All, I am new to optiktv what is the latest firmware for the optik tv box? Where do I find this information on the box and how do I update the box?Is there advanced settings that I need to enable to see this information? Thank you in advance!

Picture cut out

We have an older (10+) Samsung 55” LED TV with an Optic TV box, straight forward setup, straight form the wall to the box to the TV. Halfway through the hockey game last night the picture cut out, no warning, audio was fine. Tried all the connections...

Resolved! Telus TV in foreign countries

Is it possible to access Telus TV in Mexico? I am already paying for it and home phone and internet when I'm away.

TELUS3180 by Just Moved In
  • 6 replies
  • 0 kudos

Satellite TV - no forum?

I subscribe to Telus satellite TV in rural B.C. and realize Telus is using Bell's service and is no longer taking new subscribers. They are, however, supposed to be supporting existing subscribers but I see no forum listed here for satellite TV so am...

chris5 by Neighbour
  • 7 replies
  • 0 kudos

Optik TV apps grey out

Recently I have remove telus router can straight plug into orbi router from the Nokia fiber box. Set up everything and the TV works fine but all the Optik TV apps like YouTube Netflix all grey out that can’t not use.Does anyone know how to fix this i...

SaIBala by Just Moved In
  • 0 replies
  • 0 kudos

Optik voice command

I have been trying to set up telus voice command with google home , I have added telus assistant but when I click on it , it always says oops something went wrong , can’t get past this . Frustrating

Lulubella by Just Moved In
  • 1 replies
  • 0 kudos