User Profile
bwm
Friendly Neighbour
Joined 3 years ago
User Widgets
Contributions
Re: How to stop the "press the ok button on your remote to watch recordings"
Ok. Thanks. I’ve been following the thread and, quite frankly, it is something that Telus should deal with by sending the appropriate equipment with technicians that know why this is happening. The problem still persists on my TV’s as always and is annoying enough to consider cancelling our Telus service. We’re paying full “pop” for something that isn’t performing to it’s fullest potential. I’m not getting “what I pay for”. Bruce [mod edit: private info]13KViews0likes1CommentRe: How to stop the "press the ok button on your remote to watch recordings"
No, it's still going on. Most annoying when watching sports on pvr which I do a lot of because the remote control (back, forward, skip, pause.....) are disabled when the message is on the screen - sometimes for 10+ seconds. In the scope of world problems, it's low, but Telus has to be better. I've spent hours on tech support with Telus over the past 2 years and nobody has come up with a solution. I'm told I have the most recent equipment, but Telus should still replace all 4 of my units just to eliminate that as an issue (possibly) That will be by next request. (Telus, if you're listening, please schedule me in for pvr replacement)14KViews0likes0CommentsRe: How can we stop the “press ok to watch recordings” message?
Hey WestCoasterBC - thanks for the reply. Not sure I understand it completely. To clarify, that message shows up while we're watching a recording 😄 which is odd in itself. It stays on the screen for anywhere between 5 seconds and 20 seconds, and comes back for the whole time we're watching the show. When it's displayed on the screen, the pause, rewind, fast forward functions don't work.4.9KViews0likes0Comments