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msblayney
Organizer
since ‎04-28-2023
March

User Statistics

  • 16 Posts
  • 0 Solutions
  • 0 Kudos given
  • 14 Kudos received

User Activity

What is the role of Community Managers in achieving improvements in OptikTV

07-18-2023
Are the Team Members responding to customer queries and complaints about the shortcomings of Optik TV in fact employees of Telus?  I have read "We're also taking notes to inform the business on what your pain-points are". If Telus is  getting reports...

Listing order of items saved on PVR; storage time of item on PVR?

06-09-2023
When I change the setting so that items recorded are listed by OLDEST first on PVR by expiry date, the setting reverts to the original newest first, which I don't want. Is it possible to extend the days of storage time beyond the present 45 days? If ...

Suggestions

05-22-2023
I would like to suggest that when messages are posted, rather than simply state days of the week (too imprecise) a date be shown. Also an explanation of the meaning of the icons would help. Michael Blayney

General observation as a newcomer to OptikTV

05-15-2023
Some two weeks ago I signed up and posted a question to the Forum. The two replies were helpful, but I now have a more general comment which I hope will elicit responses showing that the problem is more widespread than Telus appreciates. I was lured ...

Navigating screen after switching to Telus TV

04-28-2023
HELP!! I have just switched to using Telus TV, and am completely baffled on trying to learn the function(s) of each button on the remote control. The whole setup of navigating the screen is so confusing and complex after the system I had used with th...
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