Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Why doesn't the exit button on the optik remote exit out of Netflix?! This drives me crazy. Is there another way to exit Netflix without going to menu in Netflix?
Recently I requested the addition to my Optik TV Channels the Canadian station identical to Disney + (the United States name of channel) as I specifically wished to view a three night Documentary series produced by Disney & directed by Peter Jackson ...
Has anyone experienced this issue? I have a Technicolor Network Hub and Technicolor WiFi6 Wireless Access Point. I have a PVR and two wireless STBs that are directly connected to the Network Hub by CAT6. I can no longer view recordings, nor use any o...
Greetings, Where can I find a list of recent channel changes? Thanks,Shane.
As of December 9, 2021, the NFB (National Film Board of Canada) app will no longer be available through Optik TV as NFB has decided to turn down the capability on the TELUS TV platform. This was a free app included in your Optik TV subscription so th...
I was just offered to switch to Telus from Shaw after being with Shaw over 20 years. I received the agreement but am about to cancel because I was not promised the comfort to get the package of TV channels that I currently have. I am blindly acceptin...
Anyone else just sick and tired of Telus constantly adding Promo and OnDemand channels? Every time there is a reset, I end up having to manually customizing my guide because Telus keeps adding more and more Promotional channels. Every time it takes m...
Seems I can find any other local Victoria radio stations on the Optik guide except CFAX 1070. Is there a reason for not carrying it?Thanks.
Anyone know why I can watch an American Station (eg CBS) TV on my apple TV and not get interrupted by the Canadian feed. I.E If I watch football on a regular TV I get the CTV feed on the CBS station but if I watch the same thing on my Apple TV this d...
I have a netflix account but do not have a paid package through Telus. My netflix was created before switching.When i go to Nexflix app and sign in it wont accept my login through Telus tv. However with internet connected to my tv I can sign in throu...
