Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Telus boxes 5602W and 5602WT differences.

Can anyone tell me the differences between an Arris STB VIP5602W and a 5602WT? I have a chance to purchase the 5602W and want to know if it will work with my 5662w PVR.Thanks.

65Val by Coach
  • 1 replies
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Resolved! Too difficult to get the right movie name in the Guide

Was anybody looking forward to watching the Battle of the Five Armies last night - after seeing the previous two movies of the trilogy over the last two nights? How did you like Minority Report instead? Was that some kind of joke? It must be near to ...

JimP by Just Moved In
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PVR series recording refuses to schedule additional episodes

There is a show - Grand Designs Australia - on CBC at various times from 1AM thru 5AM Pacific time depending on which of the Time shift or local channels I try to record from.The Optik 4K PVR will NOT schedule a recording for the following day(s).The...

emcee2 by Coach
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Resolved! HDMI Cables

Greetings! I'm having a very puzzling problem. I have the 4K Optik setup on a Samsung 4K television. I hooked it up with a 4K HDMI cable but got the message it wasn't good enough and the picture was going to be adjusted to a lower quality. I got a go...

Resolved! Le HDMI switch a DVI

Après une panne de courant j'ai toujours le même problème

Daph by Just Moved In
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Resolved! Tv freezes every 15 seconds

watching after 15 seconds picture freezes go to different channel same thing. Reset box same issue.Any ideas

CraigTh by Just Moved In
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CAT5 Cable Damage

There is a damaged CAT5 cable that runs from the utility box to the living room and it is not possible to get 4k in that room, from that connection. This condo was built over four years ago, and there is also a cable from the utility box to the bedro...

wakie by Neighbour
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VIP5602W IR receiver

My wireless 4K box is now behind my TV and for the life of me I can’t locate the IR receiver on it to use my IR repeater. I can’t find any specs online. Any suggestions?

Cnty by Neighbour
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Resolved! Heat problem ?

Can this heat cause your live programs to "pixelate" ? Local live programs and CNN & MSNBC....only if it's live ? Or is it just my tv ?

Optik series recording

When recording a series, e.g Wimbledon Tennis 2021, the system does not capture subsequent events titled exactly the same, on the same channel, at the same, or any alternate time. Thus, one has to manually enter each event. In this case, early Wimble...

Lorca by Just Moved In
  • 1 replies
  • 0 kudos