Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
New to Optik and Telus but seems there is something wrong with the system here. Setting my recordings I select First Runs Only,, but I end up with everything.Had similar problem with Shaw, but it was hit and miss. Telus Optik so far is 100% miss.Is t...
New to Telus and trying to setup series recordings as first run only. I change it but it doesn’t stay and reverts back to Reruns. Getting lots of extra recordings. Any idea how to fix?
I have a Telus T3200M Router/Modem and 2 of the OptikTV boxes in my house. I'm currently trying to clean up my home network by setting static IP addresses for certain devices. I wanted to just check and make sure that if I were to remove the DHCP Res...
Hi. I’m using Telus for my internet, TV and home phone now. My internet service is “TELUS Internet 150” and my Optik TV service is “Essentials”. The technicians came to my home last Thursday (Mar. 2nd, 2023) and installed the latest equipment for the...
Tried deleting app to fix missing channels, reinstalled now can’t login at all.
With the introduction of the new Telus TV cable box, will this box have the ability to be controlled via IP?
I was able to cast from iPhone to tv for about five minutes. Now I can’t log in - every time I log in it keeps asking me to log in again… what is with this app??
The app keeps asking me to subscribe to HBO even though I already subscribe through Telus, same with Crave. iPad, IPhone Apple TV
I can't log in to Telus TV+ on either my iphone 14 or my ipad for the past 2 days. I have tried everything suggested and still no luck. keeps telling me to log in then I log in and again tells me I am not logged in. Groundhog day. Who do I call?
My wireless optik box has suddenly lost its wifi connection. I just keep getting the one me then two gear display. Other devices (ps3) have no issue with connection so it’s not the wifi range. Will hitting the pairing button fix it? Will that disrupt...
