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really really bad service

zen1502
Neighbour

I am shocked that Telus had me on hold for over 3 hours / 3 agents then hung up on my call.

This is just to find out the status of a delivery OMG OMG OMG

I cant beleive the incredibly [poor service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5 REPLIES 5

TELUS_Support
Official Support Team
Official Support Team

Hi @zen1502 that's definitely not the standard we want our customers to experience. Were you able to get an answer to your issue?


No I was too frustrated to call back. In addition, I could not devote additional time.
If a tech could arrange to call me at a prearranged time that would be great.
Regards,
Ken.

TELUS_Support
Official Support Team
Official Support Team

If you could please send us a message, we will arrange for someone to assist


Please have a Tech call me - I do not want to post my contact details on a public forum

TELUS_Support
Official Support Team
Official Support Team

If you send us a private message, it won't be public!