My Favourite channels

[GAM]

why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels 

[Rocky3]

Old issue. There was an update back in January I think that fixed this.

Search for how to manually do the update

[GAM]

No it didn’t

Gary

[sunnyday]

I've recently encountered the same issue.

[Rocky3]

8/12/24 GUIDE STARTS IN SUBSCRIBED 

[TELUS_Support]

Our team is aware that this issue is back and actively investigating. We'll have updates when we get them.

[GAM]

The real problem is Smart TV’s I just need a TV & a network that will provide TV Stations apps if I choose to use them I don’t need Goggle Tv & all the other stuff your putting in my Smart tv

Gary

[Termar]

I’m having that issue again too.  The last few days it shows “favourite channels” for about half a second, then quickly reverts to “subscribed channels”. Rebooting hasn’t helped.

[Rocky3]

9/4/24 guide is still default subscribed. If Telus techs cannot fix what they already fixed then this is first notice of ending contract, it will not be renewed. I want My Favorites as the default menu when I open the guide,

[GAM]

Obviously it wasn’t fixed

Gary